SoundQubed sub par customer service

[fly_marlin]

Aren't the DD equivalent $500 more? That's not saving a "buck"

Not $500 more, but maybe a few. Hope SQ get it together, it's a savior for most people looking to bump on a tighter budget. If and when you get a hold of them, preferably by phone, tell them the word is spreading and that you know they sell good stuff, but they're really losing sales with the lack of good support.

Last thing I ordered from them was HDS310 D2, it came with one speaker terminal just hanging by the tinsel leads. Got around that, but still not a good feeling. See if you can get this taken care of this coming week and then just file a CC claim.

 

[LosIsATool 5,000+ posts]

Aren't the DD equivalent $500 more? That's not saving a "buck"

They don't have a DD equivilant.

 

[adulbrich 5,000+ posts]

They don't have a DD equivilant.

I loled //content.invisioncic.com/y282845/emoticons/laugh.gif.48439b2acf2cfca21620f01e7f77d1e4.gif

Typical //content.invisioncic.com/y282845/emoticons/rolleyes.gif.c1fef805e9d1464d377451cd5bc18bfb.gif

 

[LosIsATool 5,000+ posts]

I loled //content.invisioncic.com/y282845/emoticons/laugh.gif.48439b2acf2cfca21620f01e7f77d1e4.gif
Typical //content.invisioncic.com/y282845/emoticons/rolleyes.gif.c1fef805e9d1464d377451cd5bc18bfb.gif

Had a friend tell me his HDC3 was a 95 with a SQ dust cap. He swore it was and he believed it until we put them next to each other. He is no longer a idiot. Wish I could say the same for these guys on here.

 

[adulbrich 5,000+ posts]

Had a friend tell me his HDC3 was a 95 with a SQ dust cap. He swore it was and he believed it until we put them next to each other. He is no longer a idiot. Wish I could say the same for these guys on here.

I do agree with the HDC3 not being the same as the 9500 series. Friend of mine tried the HDC3 after having a 9500. Sold it in a few weeks and bought by 9512's

 

[LosIsATool 5,000+ posts]

I do agree with the HDC3 not being the same as the 9500 series. Friend of mine tried the HDC3 after having a 9500. Sold it in a few weeks and bought by 9512's

It's pretty obvious if people would look for themselves instead of listening to haters.

 

[adulbrich 5,000+ posts]

It's pretty obvious if people would look for themselves instead of listening to haters.

Price is a deciding factor. Can't argue with price, which is why I buy used most of the time.

I understand why people buy Soundqubed

 

[LosIsATool 5,000+ posts]

Price is a deciding factor. Can't argue with price, which is why I buy used most of the time.
I understand why people buy Soundqubed

I completely understand. But they need to understand you get what you pay for.

 

[big scott]

I completely understand. But they need to understand you get what you pay for.

thats right.

if i had the money to buy a " good sub " then i would.

but i cant. so sq is my saving grace... good product, i think good cs . i have never had 1 problem with them.

intact im looking for another hdc3 15 d2 ...

 

[adulbrich 5,000+ posts]

I completely understand. But they need to understand you get what you pay for.

Yes, but I don't recommend DD to people on a tight budget.

I think you'd get more for your money with SQ than DD's redline series.

It's also dependant on space. You could get a bunch of HDC3's and do a wall. Not sure what series the Black Nasty uses, but that build turned out great. It would not be economical to use a bunch of 9500's for something like that. It also wouldn't make sense to use half as many 9500's as HDC3's if you had a set amount of money.

However, if you have a trunk limited to one or two subs, and you have the money, I'd go DD. Just my two cents on the matter.

thats right.
if i had the money to buy a " good sub " then i would.

but i cant. so sq is my saving grace... good product, i think good cs . i have never had 1 problem with them.

intact im looking for another hdc3 15 d2 ...

In the case of a wall, I think it is good that you're using the HDC3. You can get more cone area for your money if SPL is your goal

 

[big scott]

yup... cant afford the really good stuff and i do like the hdc3's . i dont know how many times i have been stopped with people asking what i had.

everybody thinks i have 2 subs some say 4 .... so when i tell them its just 1 there blown away... lol.

 

[ArmyNavyCopGuy]

I completely understand. But they need to understand you get what you pay for.

Sure, and for $160, I got more out of the sub than I could have thought. The sub quality is not my issue here. It's the customer service which is lacking.

 

---------- Post added at 05:11 PM ---------- Previous post was at 05:10 PM ----------

 

They don't have a DD equivilant.

lol oh boy.

 

[ArmyNavyCopGuy]

idk know but they are human and just reading all the orders cancels subs here subs there i kinda got confused on which ones you got didnt get or in the mail... lol

Yes, because I'm giving you a months worth of events in one post. Otherwise, it's simply their lack of organization that led me here.

 

[LosIsATool 5,000+ posts]

Sure, and for $160, I got more out of the sub than I could have thought. The sub quality is not my issue here. It's the customer service which is lacking. 

---------- Post added at 05:11 PM ---------- Previous post was at 05:10 PM ----------

 

lol oh boy.

You think they do? Find one. Redlines are close but also priced close but still not the same.

 

[adulbrich 5,000+ posts]

Sure, and for $160, I got more out of the sub than I could have thought. The sub quality is not my issue here. It's the customer service which is lacking.

 

Doesn't always mean sub quality, although that was what he was referring too.

 

Kinda like how Fi's Customer Service used to be an actual joke on the forums. I have contacted them, and they were not the most friendly/helpful.

 

Hopefully SQ doesn't go the same route.

 

Although, people on CACO are actually having problems with Sundown responding about yardsale orders. This is most likely to them being swamped because of Slamology. However, people are still upset.