Z1NONLY 10+ year member
Senior VIP Member
Maybe it has the "audio sensing" option and it's turned on? Just check the manual for a mode where it turns on when it detects music. (usually from the speaker outputs of a stock HU, spliced into RCA's) If that's not the problem, send it back for a replacement/refund.Got the JL Audio JX 500/1 last night, DEAD ON ARRIVAL. It will not power on, just to test everything I pulled out the digital voltmeter. 12.7 v (remote), 14.3 Power Wire. These were tested at the amp. Then I finally pulled the kenwood from the attic. And connected that to my wiring to make sure and it powered right on. So I am working on how to return this amp. Do you have any idea what I may or may not try? With the amp?
DOA is an easy warranty/replacement issue. Since you conneted another amp and it worked, that means that you know how to hook up an amp and the power, ground, and remote are all good. So, short of some odd operating mode, it's probably a faulty unit.