ED EHQS8 8" Subs - $5 each plus shipping

thank you Mandos. I just wanted an explanation. I assume that even though on ED's website it says pending that the transaction is over since i received a refund?
PM me your name so I can check. The site shouldn't have the order if I refunded you //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 
Odd... Ive used paypal more times than I can remember, and Ive never even heard of this issue about paypal requiring you to hit the return to merchant button or else it screws up the transaction, let alone experienced it.

Its a 5 dollar speaker ... from eD. Not sure why anyone gets their panties in a wad worrying about missing out.

 
Odd... Ive used paypal more times than I can remember, and Ive never even heard of this issue about paypal requiring you to hit the return to merchant button or else it screws up the transaction, let alone experienced it.
Really?

It happens insanely way too often on our end. I'll have to look into it further as I assumed this was SOP on Paypal's end of things requiring that the button be pressed.

Paypal only notifies the merchant of payment after the button is pressed. Without it, our site isn't notified of the payment so the order isn't processed. I'll figure out if there's a way to fix that one though.

 
Really?
It happens insanely way too often on our end. I'll have to look into it further as I assumed this was SOP on Paypal's end of things requiring that the button be pressed.

Paypal only notifies the merchant of payment after the button is pressed. Without it, our site isn't notified of the payment so the order isn't processed. I'll figure out if there's a way to fix that one though.
Wait a minute, here's what you just said the problem was...
If that button doesn't get pressed and the window is closed, we are still sent the money but Paypal doesn't notify our site of payment. If we aren't paid, we can't process the order.
So what are you trying to tell us here. You are sent the money, but aren't "paid"? And since you aren't "paid", you cant process an order? How does that make sense what so ever? And you think that's standard operating procedure for every business using paypal? //content.invisioncic.com/y282845/emoticons/eyebrow.gif.fe2c18d8720fe8c7eaed347b21ea05a5.gif
Remember, this isn't ICIX, we question things here.

 
I looked at them last night and was gonna get a few this morning.............wish I hadnt decided to wait //content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif
Maybe I should just get a 12 and see what I can do with that
The 12" *****.

I will send you one for shipping cost.

 
ed would make more money if they did products at that cost. hell when u build alot the cost to make them goes down. even if u make 50 cents a sub thats still $250 profit off of 500 subs. sh!t would sell like hotcakes.

 
ed would make more money if they did products at that cost. hell when u build alot the cost to make them goes down. even if u make 50 cents a sub thats still $250 profit off of 500 subs. sh!t would sell like hotcakes.
Uhm... right. Gain some perspective, eD is a relatively small speaker manufacturer, they would go out of business fast selling speakers for 5 buccks each and/or making 50 cents per sale.
Besides, the cost of RD for stealing the technology from other companies to design into their own speakers has to be accounted for somewhere.

 
Uhm... right. Gain some perspective, eD is a relatively small speaker manufacturer, they would go out of business fast selling speakers for 5 buccks each and/or making 50 cents per sale.
Besides, the cost of RD for stealing the technology from other companies to design into their own speakers has to be accounted for somewhere.
ok so price where they make like 2 dollars an 8" sub and they would still sell like hot cakes. dont have to win the lotto off selling low end. its made just to push out the door.

 
Wait a minute, here's what you just said the problem was...
So what are you trying to tell us here. You are sent the money, but aren't "paid"? And since you aren't "paid", you cant process an order? How does that make sense what so ever? And you think that's standard operating procedure for every business using paypal? //content.invisioncic.com/y282845/emoticons/eyebrow.gif.fe2c18d8720fe8c7eaed347b21ea05a5.gif

Remember, this isn't ICIX, we question things here.
Oh I know.

Here is exactly what happens.

The customer is on our site and presses pay with Paypal.

On the next page they press Confirm Order and Paypal opens.

In Paypal you sign in.

After you sign in, you press the Pay XXXX Now button.

After payment, you'll end up at a page showing where your Paypal page says the order will ship along with Merchant Contact info. There's a button that now says "Return to Elemental Designs." Apparently they've changed the look of that page recently.

At this point in time, Paypal has transfered funds to our account but has not actually notified our software of a payment being received. If this page is closed, we are not notified of payment and there won't be an order processed on the site.

Once that button is pressed, you are taken back to Elemental Designs and given the message of "Your Order Has Been Processed." At this point, there is an order in the system for you.

If the button isn't pressed, our web site is not notified of payment, but it is sent to us.

Since the site wasn't notified of payment, the order isn't actually processed, the items stay in the customers shopping cart, and we have the money.

9am the next business day rolls around and I download all the Paypal transactions from the previous 24 hours and check them against orders placed.

If there is money there from an order that doesn't exist in our system, I sign in to our admin page and process the order with the items in their shopping cart noting the Paypal transaction ID in the notes.

Then I have to go back and edit the timestamp on the order to reflect when the Paypal payment was made.

It's something like a person going through the order process up until the final page, getting a total, and sending in a money order without confirming their order. They've still got stuff in their shopping cart and we'll end up with money that has no order. We go in, check their account, find that they have the exact amount of items in their cart as they sent money for and we process the order.

Does that make a bit more sense?

 
mandos, I see you are still in the thread. Id still like to know how you received the money, but didn't get "paid".
Very long reply and a few phone calls in between.

Plus I went back through and processed a Paypal transaction to myself to confirm how it worked yet again.

 
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