13Ov.2 D4's...$70.00

[w00tah 10+ year member]

JL w6v2's http://mobile.jlaudio.com/products_subs_pages.php?page_id=4
I have Kv.3's and they're already really loud and clean sounding as is...these should give me the little extra I was looking for //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

//content.invisioncic.com/y282845/emoticons/laugh.gif.48439b2acf2cfca21620f01e7f77d1e4.gif

Based on YOUR opinion, maybe. My opinion says the w6 sounds better, but doesn't get quite as loud.

Kef

 

[jer_stud56 10+ year member]

//content.invisioncic.com/y282845/emoticons/laugh.gif.48439b2acf2cfca21620f01e7f77d1e4.gif


Based on YOUR opinion, maybe. My opinion says the w6 sounds better, but doesn't get quite as loud.

Great, more of a company war. And that's your opinion, so what? I was referring him to something he probably knows of.

 

[Slammed 5,000+ posts]

I liked the old e-coned e12k

I also owned the 13k...didnt like it much

 

[mandos 10+ year member]

mandos, why do you think any of this is about you, or when you started at the company? When you started with eD in relation to the flat cone scandal is irrelevant.
Whether or not the parts in question were literally in a 'pile' isn't really that important either. The attitude of 'whatever man its just B-stock anyway' is relevant. What will be the excuse if any of these subs turn up faulty?... 'whatever man, it was only $70'...?

Like you say, maybe this employee was having a bad day when he told a customer something that, apparently, is 100% untrue. For no apparent reason. Why he would do this, even when having a 'bad day', escapes me... unless he was out to sabotage the company. In any event, its good to know its just another isolated incident.

I don't think it's about me or when I started. But you're bringing up arguments from 3+ years ago. That's the point I'm trying to make. Well, that combined with the fact that the ONLY person still working here from more than 3 years ago is Ben. He doesn't really talk to customers anymore and he definitely never touches an item that comes back, that's all Alex who has only worked here for 2 years.

The attitude of "whatever it's just B-stock" is atrocious. Alex apologized profusely to the customer and it's a situation that's been resolved. Any b-stock item that we sell **** well should leave here in 100% working condition. Don't you think if we shipped non-functional b-stock items to customers you'd see more than 1 post about it? Maybe?

If any of the 13Ov.2's are somehow defective, they all still have a 5 year warranty. 13Ov.2's are something that we really never have problems with unless it's something like I fed it 1kW in a 35Hz box playing a 20Hz tone.

They're all QC'd before they leave here so if they show up non-functional, that's why we have damage claims. If something goes wrong with them down the road, that's what a warranty is for. I realize you may think our warranty is worthless etc. but you'll probably quote something from a flat cone issue with a warranty that no one here dealt with.

I realize that there are people that want to look at any remotely bad thing that happens here and declare it is a 100% common everyday occurrence, I'm really not even sure why I try dissuading those people.

 

[alexlindeman 10+ year member]

Like you say, maybe this employee was having a bad day when he told a customer something that, apparently, is 100% untrue. For no apparent reason. Why he would do this, even when having a 'bad day', escapes me... unless he was out to sabotage the company. In any event, its good to know its just another isolated incident.

I was the one working with that customer, and I admit, I didnt use the best words. He asked why every b-stock item didn't have a description when listed on eBay. I told him because they are stacked in a pile, and sold based on it coming from that "pile."

I didn't look at pile as being a negative word until now. I should have said stacked on a pallet, and that the items are pulled from the pallet once it is sold and needs to ship.

I now realize that when people hear the work pile they assume thrown in a giant unorganized heap. While I used the word "stacked" to imply organization, the word "pile" stood out. Now I realize that "stacked in a pile" is kind of an oxymoron.

 

[na_rsx 10+ year member]

if i didnt have my fi q, i would be all over 2 of these bad boys

 

[audioholic 5,000+ posts]

Don't you think if we shipped non-functional b-stock items to customers you'd see more than 1 post about it? Maybe?

I think if eD was a real company, they would have layers of depts that wouldn't allow this to happen. Apparently at ElementalDesigns, "b-stock" means customer ships product back as defective or whatever, eD places it on a pallet (not to be confused with a 'pile', that would be so much worse), new customer calls to purchase b-stock item, employee grabs piece from pallet and places it in shipping box.
Or, did the receiving dept have an isolated incident when they accepted this obvious user error in the first place? Did the refurb department have an isolated incident in not inspecting/fixing the surround? And then the stocking crew had an isolated incident not seeing it when placing it on the pallet. And then the guy who grabbed it off the pallet and boxed it also had an isolated incident. Are you getting it yet?

Let me spell it out for you guys. B-stock means cosmetic flaws. This means a real company would insure the product ONLY has cosmetic problems, at worst, before shipping the product. It doesn't mean simply re-selling junk an unhappy customer sent back without even looking at it. How could so many isolated incidents occur to end up with a customer receiving a product with an OBVIOUS problem? But all you guys give is lip service.... 'yeah we are embarrassed, but it only happened once'.

Ive run manufacturing facilities from the ground up, including over seeing inventory, shipping and receiving, etc. If I had ever shown such a propensity for 'isolated incidents', or allowed so many breakdowns in procedure that a customer was shipped such a flawed product, I would have been fired. But to you good ole boys at eD, its just another mistake to brush off as isolated. Standard procedure around there apparently.

Maybe in another year Ben should clear house and fire everyone. That way the new wave of employees can claim they weren't there for the now current scandals, therefore they dont matter either. Right? Again, whether YOU were there or not is totally irrelevant. Its simply another excuse.

And yes, when a customer called up and said he received a speaker from you that had a screwdriver hole through it, saying 'we really cant know each item's problems because they all come off the same PALLET' its still a piss poor excuse. Pile or pallet, the problem still remains the same.

 

[audioholic 5,000+ posts]

Oh, and I was told to 'get my facts straight' before bringing up such matters. Turns out, I was the one who had my facts straight, not you mandos. And yet as soon as I quote that gentleman, you say 'I know who you are referring to, heres what happened blah blah blah...'

Act like its false only until I prove myself, and then shift your argument to claiming innocence rather than ignorance?

 

[snoopysnooper 10+ year member]

Oh, and I was told to 'get my facts straight' before bringing up such matters. Turns out, I was the one who had my facts straight, not you mandos. And yet as soon as I quote that gentleman, you say 'I know who you are referring to, heres what happened blah blah blah...'
Act like its false only until I prove myself, and then shift your argument to claiming innocence rather than ignorance?

dont buy from eD then?

i think their prices are fair, and their SQ is great

if i got a 200 dollar sub for 50 bucks, i personally wouldnt give a fvck if it had a small hole in it.. even if they said they'd replace it, id say not to worry about it, great product for a great price.. idc

w/e.. imo

 

[audioholic 5,000+ posts]

dont buy from eD then?
i think their prices are fair, and their SQ is great

if i got a 200 dollar sub for 50 bucks, i personally wouldnt give a fvck if it had a small hole in it.. even if they said they'd replace it, id say not to worry about it, great product for a great price.. idc

w/e.. imo

Too bad they didn't send that b-stock speaker to you instead then huh? Yeah Im sure you would have been thrilled with the hole in it. //content.invisioncic.com/y282845/emoticons/rolleyes.gif.c1fef805e9d1464d377451cd5bc18bfb.gif
Whether or not shipping the speaker out with a hole in it is right or wrong is not even in question here. Even eD openly admits that was a mistake.

So w/e imo also.

 

[na_rsx 10+ year member]

 

[audioholic 5,000+ posts]

Yeah I know, really didn't want this either. But its not often eD employees come out from behind their ICIX safety curtain to answer questions.

 

[na_rsx 10+ year member]

Yeah I know, really didn't want this either. But its not often eD employees come out from behind their ICIX safety curtain to answer questions.

 

[audioholic 5,000+ posts]

Ive said it before and I'll say it again... the internet is dying, HAM radio is the wave of the future.

 

[na_rsx 10+ year member]