UPS problem

[goldenthumb51 10+ year member]

I dont really have a problem with ups but with the company that I bought from. I bought a fiberglass lip for my car and they said it would take about 2-3 weeks to make. Then after thinking about it some more, I no longer wanted it because I'm most certain thats its gonna get cracked within the first week. So I call them back the next day to cancel it. The guy ask me why, I explain to him and he says ok. This was around 3pm eastern and they're on the west coast.

A few hours later, I get a call from the manager saying they had already shipped the lip prior to me calling to cancelling the order. I asked him wtf happened to 2-3 weeks? Apparently they got them in and since it shipped, theres nothing I can do about it. At this point, I'm kinda suspicious.

So I call today to get my tracking number to see when exactly it was shipped out. After the guy gives it to me, he specifically tells me that the date on it may be different up to 1-2 days from when ups picked it up. And when I go to track it, theres no info on it even tho it supposed to shipped out early yesterday.

What do u guys think of the scenario? Are these guys bullsh!tting me?

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[Scoobydoo 5,000+ posts]

ups sometimes takes time to update, but once it does it will tell you exactly when it shipped

 

[wu501 10+ year member]

lol...its still going to take 2-3 weeks probably...they just aren't going to give you a refund

 

[NightDrifter05 10+ year member]

Most of the kit's I ordered all took about 3 week's total. 1 week in processing and normally 1 1/2 to 2 week's in shipping. All they probably are doing is printing a shipping label and won't have it update until it's picked up. I believe Fi does it similar with there sub's and shipping but I'm not 100% sure. It's probably them trying to keep your money.

The only people I know who crack the kit's are simply the one's who just can't drive and hit every bump and pot hole in the road. I wouldn't cancel it just because you're afraid of cracking it just be careful when driving.

 

[goldenthumb51 10+ year member]

The city roads here are actually terrible. I'm only buying it because the stock lip on my car is coming off. I drive slow and careful enough as it is and if my stock lip cant survive, then this lip will definitely not make it.

But thats beside the point. I dont even want it anymore especially if they are bs'ing me. My credit card should take the charges off if I explain this to them right?

 

[Ken448 10+ year member]

IM not so sure they remove charges for buyers remorse

 

[trashedxj 10+ year member]

lol...its still going to take 2-3 weeks probably...they just aren't going to give you a refund

X2, they justprolly had already charged your card or some crap and don wanna allow the refund, them bishes, find someone on here that lives near the place and get them to pee on all the door knobs at night when noone there! that'll teach them!

 

[goldenthumb51 10+ year member]

I got the tracking number and the shipped date says 7/30/08. I called ups just now and they said according to the tracking number, there is absolutely no way they shipped it out yesterday morning. lying scumbags!

 

[bigbangtheory 5,000+ posts]

Yeah, they were lieing, but what did expect?

Sorry about what happened, but just get it and put it on and be careful of how you are driving. I know you said you had bad roads, but can't imagine it being any worse than my roads as our roads are horrible. I have had a couple aftermarket lips just survive fine when my stock one didn't.

 

[LazyRider 10+ year member]

They probably just didn't wanna give you a refund