Let the company representatives speak for the integrity of the company. A JL rep would never have made some of those comments.- I speak with Joseph Colasanti at JL Audio quite frequently- and he has always gone out of his way to be extreemely helpful and friendly.
JL has the integrity, as well as my respect- they've earned it!
Typically CDT is very proffesional as well, which leads me to wonder at the comments made by this particular rep you spoke with. I would highly suggest that you contact CDT again and explain what happened to a technical support supervisor in a professional way and see what they will do for you. I am sure that you will have a better experience this way.
On the Upside, JL is always willing to help, discuss, provide information, and even shoot the breeze a bit with customers- IMO that alone speaks louder than anything.
As for the tube amps being superior and providing a noticeable audible difference in vehicle- I would call that bluff. Richard Clark just disproved that theory in a recent addition to his amplifier challenge.
Would it be in a home audio environment, this may be a little differnt. In this case, I am an avid guitarist and have a 68' Fender Bassman Ten along side of it is a newer Crate GX60VR. The Fender is completely Tube- all the way. The Crate is solid state- MOSFET. With the settings on each amplifiers clean channel the same- there is quite a good deal of audible difference between the two amps.- For those that would like to hear this in person, I would be more than happy to demonstrate. While this would not be typical home audio or car audio- this is really the first instance where I have heard a tube amp sound better. Of course, several other guitarists would concur with my observations here- Stevie Ray Vaughan and Jimi Hendrix to name two. Who would like to argue against thier word? //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif
Just a different angle for you to look at....
take it easy,
-zane