Nobody Buy From Lanzar.com/ Quality Car Audio!!!

[pcnbaseball44 10+ year member]

I bought a Lanzar Opti2000D about 3 1/2 weeks ago and i still dont have the amp! I got the amp after about 6 business days and i hooked it up and they had sent me a bad amplifier(the rca's were trash and the whole thing was fried!!!). So when i called them they expected me to pay the shipping back to them and i was like hell no, are you serious! I needed the amp in about 7 business days for a competition and they could have cared less about the customer. They didnt/wouldnt do anything to help and seemed like it happens all the time with them! In 4 days they sent me a ups label to ship it back and so i did. They had gotten it on weds., and when i called them the first time to see if they had shipped it back out yet they said they couldnt even find it. So i got pissed and told them that they need to find the amp or send me a new one or something! They said they eventually found it and they guy called on sunday and said it was being shipped monday morning. Here it is Monday-4:00 CST and i still dont have the amp, UPS has already been by and people have gotten their things but not me. I will be getting my money back and hopefully buying a Orion 2500D from ikesound.com tomorrow or soon! Just thought i would let everyone know before they got screwed too! DONT BUY FROM LANZAR.COM/QUALITY CAR AUDIO!!!

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[thch 10+ year member]

maybe you should buy locally for the amount of service you expect. nothing here seems like bad service compared to other online retailers.

 

[iceteebone 5,000+ posts]

I bought a Lanzar Opti2000D about 3 1/2 weeks ago and i still dont have the amp! I got the amp after about 6 business days and i hooked it up and they had sent me a bad amplifier(the rca's were trash and the whole thing was fried!!!). So when i called them they expected me to pay the shipping back to them and i was like hell no, are you serious! I needed the amp in about 7 business days for a competition and they could have cared less about the customer. They didnt/wouldnt do anything to help and seemed like it happens all the time with them! In 4 days they sent me a ups label to ship it back and so i did. They had gotten it on weds., and when i called them the first time to see if they had shipped it back out yet they said they couldnt even find it. So i got pissed and told them that they need to find the amp or send me a new one or something! They said they eventually found it and they guy called on sunday and said it was being shipped monday morning. Here it is Monday-4:00 CST and i still dont have the amp, UPS has already been by and people have gotten their things but not me. I will be getting my money back and hopefully buying a Orion 2500D from ikesound.com tomorrow or soon! Just thought i would let everyone know before they got screwed too! DONT BUY FROM LANZAR.COM/QUALITY CAR AUDIO!!!

lol, don't expect better service from ikesound.

 

[pcnbaseball44 10+ year member]

I just need an amp like that one and thats the cheapest place ive found a Orion 2500d.

 

[bigbangtheory 5,000+ posts]

Ikesound.com is terrible with customer service and they shipped me wrong sub when I went through them. Just my .02 cents.

 

[M@nJo 10+ year member]

sounds like someone made a mistake or received an lemon amp. the only problem i see here is that their "slow". you had a problem, they sent out a return shipping label, and they will be sending you a new unit or fix the same one, which will come eventually (hopefully).

IMO, they did their role as taking care of customer, but just needs to hurry up on transactions