I also like the places where I can pour my own drink, and I really don't understand how those places could be more profitable, takes all of 2 seconds for them to pour one, most of the time they push the button for the size of cup and go and do something else.
If I pour my own cup I get maybe 1inch of ice versus and entire cup, and then I get probably about 4 extra ounces of soda versus what the ice would take up. Plus the places where you fill your own are generally free refills as well, and you don't have to walk up to the counter and sit there and wait for them to be done taking orders and ask all nicely about some ketchup.
I sir am outraged that you are outraged, go to Applebee's if ya want service lol. Next time you order your liter of cola I hope they put a hole in it and spit in your burger lol.
Anyone who pisses off the food service worker is sure playing Russian Roulette with their food, I hope they got enough time to keep on going back and asking for the order to be fixed, and believe me by doing that your only pissing yourself off more and giving the guy out back a bigger laugh.