Should Audio Shop pay for repair?

[bdavies11 10+ year member]

Ok, i need some advice. I bought a used but in mint condition pioneer deh-780mp about a month ago. The seller guaranteed that it was in 100% perfect working order.

I took it to my local car audio shop to have it installed and as soon as the guy installed it we could tell it had some major ground noise issues. I took it home thinking i could ground the RCA's to get rid of it and it helped ALOT but didnt quite get rid of all the noise. While i was grounding the RCA's i noticed that he used the factory ground wire as ground for the unit instead of the bare metal frame of the vehicle like the manual specifies.

I'm at the point now where its bugging me and im gonna have to take it to a repair shop to have it fixed. I think its a blown fuse as a result of improper installation. Would it be possible to have the installation shop pay for my repairs since it was not grounded properly or am i shi*t outa luck?

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[goodstuff 10+ year member]

Ok, i need some advice. I bought a used but in mint condition pioneer deh-780mp about a month ago. The seller guaranteed that it was in 100% perfect working order.
I took it to my local car audio shop to have it installed and as soon as the guy installed it we could tell it had some major ground noise issues. I took it home thinking i could ground the RCA's to get rid of it and it helped ALOT but didnt quite get rid of all the noise. While i was grounding the RCA's i noticed that he used the factory ground wire as ground for the unit instead of the bare metal frame of the vehicle like the manual specifies.

I'm at the point now where its bugging me and im gonna have to take it to a repair shop to have it fixed. I think its a blown fuse as a result of improper installation. Would it be possible to have the installation shop to pay for my repairs since it was not grounded properly or am i shi*t outa luck?

Well you could call him and pretend to be a new customer...ask him if he knows about the ground issues with the pioneers and how to avoid it. Tough thing to prove if he say's "not my fault".

 

[NeillBarber 10+ year member]

This happens with about 4 out of 10 Pioneer radio's we see and or install. It's a Poineer problem not and installation one.

NONE of the Eclipse, Blau, or Alpine radios we have EVER done develop this problem.

Get it fixed or get another deck, but it's not the shops error that caused your problem.

NeillBarber

 

[bdavies11 10+ year member]

Well you could call him and pretend to be a new customer...ask him if he knows about the ground issues with the pioneers and how to avoid it. Tough thing to prove if he say's "not my fault".

IT's funny that you say that because after he finished the installation and wee turned the radio on and heard all the noise, he quickly said something to the effect of "I was afraid of that because as nice as this unit is, they are known to have this issue." Those probably weren't his exact words but he does know of the issue with these units.

 

[WantedIsHere]

just cause he used a factory ground does not mean anything... I can almost guarentee you that using the factory ground had nothing to do with any type of dammage to the head unit. In some vehicles the factory ground is a best option...

 

[Prowler573 5,000+ posts]

I cannot remember the last time I used something other than the factory HU ground for whatever aftermarket unit I might have installed.

99.99 times out of 100 it isn't a problematic decision.

Remember ~ the factory ground worked well enough to keep induced noise out of the OEM deck so odds are that it will do the same for an aftermarket deck as well. //content.invisioncic.com/y282845/emoticons/fyi.gif.9f1f679348da7204ce960cfc74bca8e0.gif

As already stated by many respondants ~ it's a hardware issue and not an installation mistake.

 

[Twistid 5,000+ posts]

bewbs

 

[Worlddre 5,000+ posts]

not shops fault

 

[starkfu 10+ year member]

I find this confusing....

you think he blew a fuse using the ground in a factory harness?

What kind of car do you have?

using the factory ground in a car is common practice.

edit: **** you guys post quick!

 

[bdavies11 10+ year member]

I find this confusing....
you think he blew a fuse using the ground in a factory harness?

What kind of car do you have?

using the factory ground in a car is common practice.

edit: **** you guys post quick!

Listen, i dont know much about car audio installation, hence the reason i took it to the install shop in the first place. When i looked over the install manual and it specifically stated to use metal chassis as ground, i figured maybe there was a reason for it.

Ya learn somethin new everyday. I guess i just got screwed by the ebayer. //content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif

Anyways, anyone have $70 so i can get this thing fixed? j/k

 

[Twistid 5,000+ posts]

um, a fuse costs $3 at pepboys

 

[starkfu 10+ year member]

then today's lesson: factory ground = metal chassis ground. (in most cars)

 

[goodstuff 10+ year member]

I forgot exactly how to do it or not do it but there was something you could do to prevent this problem during installation...hold on let me search pioneer ground issues...well I guess you could say it's 50/50 because it's a pioneer problem but also avoidable I think if done correctly...hold on.

Edit:search for blown microfuse and how to prevent it. maybe you will find it before I do cause I'm having a hard time.

 

[SocMunky 10+ year member]

I think the big question is, how can you prove it wasn't broken in the first place?

 

[ultimate157 5,000+ posts]

This happens with about 4 out of 10 Pioneer radio's we see and or install. It's a Poineer problem not and installation one.
NeillBarber

No, the problem develops while playing with your system wiring with power to the unit.