Ok, I just want to start by saying that I actually love Jacob and the company alot. I bought exclusively Sundown just for this reason alone.
But god, I'm having some horrid luck.
I purchased 3 Sundown 1000D's in the last 6 months or so. All of them used from forum members(although 1 or 2 were advertised as new I believe).
Only 1 out of the 3 is without problems. 1 of the 3 won't turn itself off (ie, even when you remove the remote wire, the amp stays on, draining the cars battery). 1 of the 3 has no output what so ever.
So I'm 33% there.
I purchase a 100.4 used from Qbenjamin or something like that. He states that it's brand new and he has a warranty still, etc in the for sale thread. Well it turns out that there is a blown channel on this thing. I contact him to ask him for warranty information and he tells me to talk to Jacob and that he recently purchased it. Jacob tells me that as long as I have the original receipt I can transfer the warranty. I contact Qbenjamin and he says he doesn't have the receipt. Great. Amp sent off to DB-R to get repaired. Will end up costing probably more than 100$ over what it would have cost brand new.
So I'm like "screw this, I'm going to order new and just be done with this crap". I order a 100.4 from soundsolutionsaudio and I'm like great, new amp comes (but with no receipt!). Probably not a problem as I just recently purchased it and they'll have it in their records, I'm hoping not to need a receipt on this one anyways.
So I have it installed, and now my car has a crazy engine whine (that increases in pitch and volume with my RPMS). The installers did nothing but replace 1 identical amp for another. They swear it's the amp. All my research has pointed more toward a ground loop problem or a RCA too close to power problem. But either way, it's hard to argue that (or get the installers to take my **** apart) when they do a simple replace of an identical amp and have a new problem to deal with.
So now I'm stuck at a crossroads. Do I try to contact soundsolutions to get a receipt so that I can replace this amp? Doing that will require that I have my highs amp uninstalled for however many weeks it takes me to get a new amp and reinstalled. That's even if soundsolutionsaudio.com will even do it in the first place, considering that it hasn't even been "proven" that the amp is messed up.
I'm also starting to stock up for a 2nd system I'm going to get when I get a minivan soon, and I was really wanting to buy a Sundown 1500, but with the luck I'm having, I'm really thinking of trying a new brand. It is nothing against Sundown or Jacob, but more to do with the way my brain is wired to see patterns I think.
Also, since the start of bringing Sundown amps into the install shop, the installers kept insinuating that Sundown might be a cheap brand (of course because none of them use the internet and most of them in fact hate the internet now because of lost revenue). I have stuck up for Sundown repeatedly (***** to even have to defend it because it's not a "major" brand). But after the series of bad amps (mostly due to buying used I hope) they're practically convinced that this company is scamming.
I really wish I had some type of "proof" that this is not a shitty brand. The only thing they have to go on are what they know, and what they've seen me bring in, and unfortunately it's not been good. Anyways, just wanted to vent. I seriously hope I've just been unlucky. I mean what do I do. Stop buying used, or stop buying sundown?