Build time on SSA subs

[psylo535 10+ year member]

SSA needs to either answer the phone or empty their voicemail. Very frustrating when you have a question and can't get through. Even tried emai

 

[Daryl rsv4]

Just ordered a 12" Icon D2 yesterday and received an email today that it's already shipping. Is that right?

 

[psylo535 10+ year member]

Until you have the actual tracking number it hasn't shipped. I got the same thing when I placed my order. Took about a month. Now maybe they are shipping your amps now and waiting for the sub to be built

 

[Daryl rsv4]

I got a tracking # but I'm not posting it.

 

[The Camry]

I got a tracking # but I'm not posting it.

Tracking numbers can say "label received" and sit for months. Just means they printed a receipt.

Sent from my SGH-M919 using Tapatalk

 

[Daryl rsv4]

Shows order processed. I'll keep an eye on the tracking status.

 

[psylo535 10+ year member]

I got a tracking # but I'm not posting it.

More than likely the tracking # you got is for the amps. I doubt your getting that sub in a day, more like a month if your lucky !!!

 

[Daryl rsv4]

That's what I would think as well, but the label shows 38lbs. which is the weight of the sub.

 

[psylo535 10+ year member]

That's what I would think as well, but the label shows 38lbs. which is the weight of the sub.

or the weight of the amps. My xcons were 55 lbs each not sure about the subs you got

 

[Daryl rsv4]

According to SSA's website, the amps are 14& 13 lbs. The Icon sub is listed at 38lbs.

 

[Daryl rsv4]

Like others have said, SSA's customer service could definitely use help. Called over a week ago and was told I would get a call back regarding build time and never got a call back. Several attempts after that and no luck. Pretty frustrating. It's been 4 weeks, hopefully it's not too much longer.

 

[kr15 5,000+ posts]

It might be. Ive heard 2-3 months being fairly common

 

[psylo535 10+ year member]

Like others have said, SSA's customer service could definitely use help. Called over a week ago and was told I would get a call back regarding build time and never got a call back. Several attempts after that and no luck. Pretty frustrating. It's been 4 weeks, hopefully it's not too much longer.

,Yeah I've had it with these guys. Took 4 weeks to get my 2 xcons and 1 of them got destroyed in shipping. Instead of doing what most companies would and immediately order a new one, I had to go through all the ups hoops and now it's been 9 weeks and still never got my sub. It was clearly a packing problem and not really anything ups did. The sub was in a brown box with 4 little pieces of foam instead of the normal wood crate. Definitely not the way to ship a 55 lb sub. All I keep hearing is that they put a rush on the 2nd sub. I would hate to see what it would be without a rush

 

[psylo535 10+ year member]

It might be. Ive heard 2-3 months being fairly common

If that's the case they need to put that on the website and not 21 days.

 

[Mayhem]

Just about every build house (besides sundown, idk how they do it) will take a bit of time.

I'd rather wait to get usa, hand built, human inspected products.

I've ordered from SSA three times, I've gotten my items within 3 days, two weeks, and 2 months. Just depends on what you order.

Thats a shame you got that issue with the coils, hope it works out.

THE REAL QUESTION IS WHEN CAN I ORDER AN EVIL 12!!!!!!!!!!!!!!!!