Build time on SSA subs

[Daryl rsv4]

Like others have said, SSA's customer service could definitely use help. Called over a week ago and was told I would get a call back regarding build time and never got a call back. Several attempts after that and no luck. Pretty frustrating. It's been 4 weeks, hopefully it's not too much longer.

 

[kr15 5,000+ posts]

It might be. Ive heard 2-3 months being fairly common

 

[psylo535 10+ year member]

Like others have said, SSA's customer service could definitely use help. Called over a week ago and was told I would get a call back regarding build time and never got a call back. Several attempts after that and no luck. Pretty frustrating. It's been 4 weeks, hopefully it's not too much longer.

,Yeah I've had it with these guys. Took 4 weeks to get my 2 xcons and 1 of them got destroyed in shipping. Instead of doing what most companies would and immediately order a new one, I had to go through all the ups hoops and now it's been 9 weeks and still never got my sub. It was clearly a packing problem and not really anything ups did. The sub was in a brown box with 4 little pieces of foam instead of the normal wood crate. Definitely not the way to ship a 55 lb sub. All I keep hearing is that they put a rush on the 2nd sub. I would hate to see what it would be without a rush

 

[psylo535 10+ year member]

It might be. Ive heard 2-3 months being fairly common

If that's the case they need to put that on the website and not 21 days.

 

[Mayhem]

Just about every build house (besides sundown, idk how they do it) will take a bit of time.

I'd rather wait to get usa, hand built, human inspected products.

I've ordered from SSA three times, I've gotten my items within 3 days, two weeks, and 2 months. Just depends on what you order.

Thats a shame you got that issue with the coils, hope it works out.

THE REAL QUESTION IS WHEN CAN I ORDER AN EVIL 12!!!!!!!!!!!!!!!!

 

[Jeffdachef 5,000+ posts]

my buddy has been waiting almost 4 months for his evil 15s. this is ridiculous.

he missed enough shows to the point where no matter how good the sub is, its not worth it. Lets just say he's super p*ssed getting the run around by Dan at FI.

 

[Daryl rsv4]

If that's the case they need to put that on the website and not 21 days.

Exactly.

 

[psylo535 10+ year member]

my buddy has been waiting almost 4 months for his evil 15s. this is ridiculous.
he missed enough shows to the point where no matter how good the sub is, its not worth it. Lets just say he's super p*ssed getting the run around by Dan at FI.

Seems they got bigger than they can handle. Either a new build house or stop taking orders. I see on the website now a lot of the subwoofers aren't available till July. And then they have to build them which could lead to October

 

[psylo535 10+ year member]

Just about every build house (besides sundown, idk how they do it) will take a bit of time.
I'd rather wait to get usa, hand built, human inspected products.

I've ordered from SSA three times, I've gotten my items within 3 days, two weeks, and 2 months. Just depends on what you order.

Thats a shame you got that issue with the coils, hope it works out.

THE REAL QUESTION IS WHEN CAN I ORDER AN EVIL 12!!!!!!!!!!!!!!!!

Not sure if you were talking to me but it wasn't the coils. The entire sub was destroyed

 

[My63bug]

Well this is a bit discouraging. I ordered a D1 icon 12 on April 22nd. And a D1 recone on the april 28th.

Order number

19773

19874. And it kind of rough estimate on shipping time

 

[Mayhem]

Wait what? I must of missed that post, thought it was just D1 coils when you ordered D2?

 

[Mayhem]

Not sure if you were talking to me but it wasn't the coils. The entire sub was destroyed

Wait what? I must of missed that post, thought it was just D1 coils when you ordered D2?

 

[psylo535 10+ year member]

Wait what? I must of missed that post, thought it was just D1 coils when you ordered D2?

No,more like it got dropped from 20 feet in the air. Never seen such destruction

 

[MrFoca]

my buddy has been waiting almost 4 months for his evil 15s. this is ridiculous.
he missed enough shows to the point where no matter how good the sub is, its not worth it. Lets just say he's super p*ssed getting the run around by Dan at FI.

That's ridiculous man. He'll find jimmy hoffa before them subs arrive

 

[MrFoca]

No,more like it got dropped from 20 feet in the air. Never seen such destruction

Huh. What happened?

 

[evilmonstertruk Premium Member]

My xcon 10 took about a month. So a little over the estimated time but not bad. And to know that it was hand made is pretty sweet.

Sent from my LG-H910 using Tapatalk

 

[wew lad 5,000+ posts]

my buddy has been waiting almost 4 months for his evil 15s. this is ridiculous.
he missed enough shows to the point where no matter how good the sub is, its not worth it. Lets just say he's super p*ssed getting the run around by Dan at FI.

a big part of me would say refund my money and ill go somewhere else. 4 months is ridiculous unless they said 3+ months to begin with

 

[Jeffdachef 5,000+ posts]

a big part of me would say refund my money and ill go somewhere else. 4 months is ridiculous unless they said 3+ months to begin with

they said 21 days. Then its the "next week we'll have it" run around. You'd think these fkers would have parts on hand... not take people's money then order the top/bottom plates and have it shipped by boat from china and get delayed with customs etc and have the customers suffer that wait.

 

[wew lad 5,000+ posts]

they said 21 days. Then its the "next week we'll have it" run around. You'd think these fkers would have parts on hand... not take people's money then order the top/bottom plates and have it shipped by boat from china and get delayed with customs etc and have the customers suffer that wait.

"refund me and you'll get my money back minus 10% when you actually give me the product i paid for, and if im nice i wont leave negative reviews"

i love fi, but theres a line that needs to be drawn..

 

[Jeffdachef 5,000+ posts]

"refund me and you'll get my money back minus 10% when you actually give me the product i paid for, and if im nice i wont leave negative reviews"
i love fi, but theres a line that needs to be drawn..

sad thing is he's on team SSA lol. he got them at team pricing and has been thinking of cancelling for awhile already. Just looking for better woofers in the mean time for a decent price. Just ***** for SSA for them to be dragged down due to FI's shortcomings. Anything else i order from them arrives in perfect time.