I have been calling Soundqubed and left numerous messages for purchasing some stuff but they refuse to return any calls and no matter what time or day I call, the call ALWAYS goes to voicemail? Does this company still exist or does their customer service just su.ck???!
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UGHH
CarAudio.com Elite
Just buy it from SSA if theyre not answering. They sell Soundqubed stuff
UGHH
CarAudio.com Elite
@djl ;
chargdbassbuick 10+ year member
CarAudio.com Elite
No there customer service just ***** . Don't order nothing expecting to ship out next day,even tho the website claims ships within 24hrs m-f
What a bunch of bull . I guess cheap price=cheap service
bgowdy 5,000+ posts
Heroes are remembered, but legends never die
hm the times i have called sq i always got some one to answer. i recently ordered 2 of the SDC2.5 15s before they sold out for good. i called and check the inventory on them to make sure they still had atleast a pair before i ordered them. I called for some other stuff to and got answers everytime
UGHH
CarAudio.com Elite
Sounds like they just don't like you. Lol When I called to order my hds210s they answered first try.
denim 5,000+ posts
SSAudio.com
Zak will get back with you.
Lowflyin 10+ year member
Sit on my face, B*tch
Zak answers first time anytime I call.
Jeffdachef 5,000+ posts
Gunz That Turn on Nunz
its a hit or miss, took them 2 business days to get back to me on my recone.
PM me with the dates, times you called us and a phone number we can reach you at and I will go through our phone logs and find out what the problem is.
We have multiple customer service lines which are staffed, if a call goes to voicemail it means all lines are busy and we are serving other customers. We make every attempt to return calls on a timely basis, usually within one business day. We take pride in our customer service; we know we can't make everyone happy but make every attempt to do so.
dj
negolien
CarAudio.com Elite
well done :
chargdbassbuick 10+ year member
CarAudio.com Elite
Lol guess so
- Thread Starter
- #15
Ok, pm'ing you now... and funny thing is, I ALWAYS got the same line as it ALWAYS went to the same voicemail. Where are the multiple lines??? Am I missing something?!
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