W200 problem

[jluv 10+ year member]

I just installed another W200 in my Explorer (the last one was stolen). I am not getting any output when using the radio as the source. CD, DVD, Ipod, 701, rear camera, all of that is working fine and communicating properly with the head unit. The antenna is pugged in fine. In fact, the head unit is getting a signal, because in seek mode, it stops on all of the known stations in my area. There is just zero output when the tuner is the source. No static or anything at all.

I have triple-checked all of the settings, and I am sure my install is done right. Can anyone think of something I am missing? Is there anything in the settings that may cause this? Can you think of any kind of install error that would cause this? Again, it is working perfectly for all other sources.

I would love to avoid having to send this back to Alpine.

Thanks in advance.

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[jluv 10+ year member]

I guess no one has any ideas?

I tried to call Alpine all day yesterday. They had a jacked up message from January 5th that said they were in a meeting, and then it disconnects. WTF?

I finally downloaded some songs onto my Ipod (I'm new to the MP3 thing, pretty cool though!) and tried it with my W200 using the proper cable. It recognizes it. The controls from the head unit work. It shows the song title and appears to be playing, but no output. Just like the radio. It seems like some kind of setting, but I have been through the menus dozens of times. Does anyone have any ideas? I can't make it up to the stereo shop where I get my stuff until Friday. They already think it's a user error, lol. I'd be happier if it was, so I don't have to send this back to Alpine.

 

[jluv 10+ year member]

Not that anyone cares now, but for future searching purposes, if someone may have the same issue, I figured it out. Actually, Alpine tech support did. I have the SIR-ALP1 Sirius tuner, which comes with a Monster brand Ai-Net cable. When the previous W200 got jacked, they ripped the connector off the end of the Alpine Ai-Net cable that came with the H701. I have not yet reinstalled the Sirius tuner, so I was using the Monster Ai-Net cable from the W200 to the 701, assuming it was exactly the same. Well, it's not. The Monster cable is missing something that prevents the W200 from telling the processor to switch to analog, and that's why I'm not getting any output from the radio or Ipod.