I dunno man. Maybe I'm a big fat liar? #sarcasm (did I do that right?)
Initially I thought the PR was an issue because it didn't fit. But I remember measuring it after Dustin brought it up and it was correct. But AGAIN, it didn't fit. Talk to PSI or whoever makes their baskets about that one.
And communication, yes it was a slight issue but not really the main problem that I had. I wasn't complaining strictly because I couldn't get a hold of him, which I could eventually, I'm complaining because of the product I received. Make sense?