Wow, steve sounds like a bag of douche. I've never ordered from him and probably never will. You don't accuse anyone of anything unless you have hard proof. Having someone say "I saw him go ina there" doesn't qualify you as the thief. Are you not allowed in the room at all to do your job? I go in my inventory room at my work everyday. THAT'S WHERE THE PRODUCTS ARE.
Hope you get this figured out and settled. He kinda has to go along with the polygraph test after being called out like this.
Oh, and no problem is personal on ca.com. We're all qualified paralegals/pharmacists/doctors/life counselors lol