Not happy with my 15" XXX performance

[JoseMCeee 10+ year member]

Why dont you call and ask... im sure theyll give you an answer np...//content.invisioncic.com/y282845/emoticons/uhoh.gif.c07307dd22ee7e63e22fc8e9c614d1fd.gif

sure....

 

[chinny 5,000+ posts]

Why dont you call and ask... im sure theyll give you an answer np...//content.invisioncic.com/y282845/emoticons/uhoh.gif.c07307dd22ee7e63e22fc8e9c614d1fd.gif

They wont.

 

[audioholic 5,000+ posts]

I don't know why you guys even bother with a company that can't even keep up with demand. I don't care how good the equipment is, customer service is just as important as the product and RE can't even keep up. Say someone blew a sub that was covered under warranty, would they be waiting 3 or 4 months to get a new one?? No thanks.

There are advantages and disadvantages to dealing with a small manufacturer. Don't just key in on the negative aspects of it.

 

[bossman032 10+ year member]

the camp is here

 

[Raven 10+ year member]

^ What?

 

[adam71 5,000+ posts]

There are advantages and disadvantages to dealing with a small manufacturer. Don't just key in on the negative aspects of it.

To be honest I'm still trying to find some positives with RE. Just having great subs does NOT make them a good company. A good company excels in ALL areas.....NOT just in the quality of the sub.//content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 

[T3mpest 10+ year member]

try pricing

 

[adam71 5,000+ posts]

try pricing

Whats that got to do with it.??

 

[audioholic 5,000+ posts]

To be honest I'm still trying to find some positives with RE. Just having great subs does NOT make them a good company. A good company excels in ALL areas.....NOT just in the quality of the sub.//content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

The fact that you cannot see any positives in chosing a small company like RE (speaker quality, innovative technology like xbl^2, competitive performance for low prices, etc) does not mean they do not exist. //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 

[adam71 5,000+ posts]

The fact that you cannot see any positives in chosing a small company like RE (speaker quality, innovative technology like xbl^2, competitive performance for low prices, etc) does not mean they do not exist. //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

I never said they didn't make good subs. I never said they had bad prices. I never said good things about them did NOT exist. All I ever really said was that they lack in one of the MOST important areas which is customer service. What I also said that I (not everyone but I) would not deal with the company because to me the great subs weren't worth waiting that long for.

In short, my opinion is that just because a company makes great products does NOT make it ok to have piss poor customer service. If that is something you and alot of other guys on here are willing to overlook because you like the subs that much then go ahead and overlook it, its your system and your choice.

 

[Mackenzie 10+ year member]

I never said they didn't make good subs. I never said they had bad prices. I never said good things about them did NOT exist. All I ever really said was that they lack in one of the MOST important areas which is customer service. What I also said that I (not everyone but I) would not deal with the company because to me the great subs weren't worth waiting that long for.
In short, my opinion is that just because a company makes great products does NOT make it ok to have piss poor customer service. If that is something you and alot of other guys on here are willing to overlook because you like the subs that much then go ahead and overlook it, its your system and your choice.

I agree. Their customer service is pretty bad. It took them a month to send in my friends sx. This is why I like pg so much. They have the best product service ive ever delt with. HOw many companies do you know, that will fix things that you didnt buy with a warranty. Nothing against re, just agreeing with adam on some things.

 

[audioholic 5,000+ posts]

I never said they didn't make good subs. I never said they had bad prices. I never said good things about them did NOT exist. All I ever really said was that they lack in one of the MOST important areas which is customer service. What I also said that I (not everyone but I) would not deal with the company because to me the great subs weren't worth waiting that long for.
In short, my opinion is that just because a company makes great products does NOT make it ok to have piss poor customer service. If that is something you and alot of other guys on here are willing to overlook because you like the subs that much then go ahead and overlook it, its your system and your choice.

Uhm you never said a positive thing about RE does not exist? You all but tried to, here's what you said:

To be honest I'm still trying to find some positives with RE.

But now you say "I never said good things about them did NOT exist". //content.invisioncic.com/y282845/emoticons/uhoh.gif.c07307dd22ee7e63e22fc8e9c614d1fd.gif Clearly you're playing word games with what your point has been, changing your story.... why?

My point has been you are only keying in on the negative aspects of dealing with a small company (slow service sometimes, etc) and ignoring the positives. When I stated this, your reply was 'Im trying to come up with a positive'. //content.invisioncic.com/y282845/emoticons/eyebrow.gif.fe2c18d8720fe8c7eaed347b21ea05a5.gif So I listed a few positives and your reply is "I never said they didnt make nice subs". hmmm We dont even seem to be having the same conversation here, so I guess I should just move on to the next thread. //content.invisioncic.com/y282845/emoticons/wink.gif.608e3ea05f1a9f98611af0861652f8fb.gif You want to hate on small companies for not living up to the 'service' of a JL Audio, RF, Sony etc, by all means go shop at BestBuy. But most of us do see the advantages of purchasing from a small (American made) manufacturer. //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

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Its sort of sad, one thing American's still do right is build big bad-*** subwoofers. Yet so many American car audio enthusiasts don't even see it. They want a Japanese speaker to go in theirt Japanese car. *shrug* /end rant

 

[sakufan 10+ year member]

yeah, **** the japs.

 

[bamaboy 5,000+ posts]

i ordered my SX, they sent it out the next day i sent in my XXX for recone they sent it back out the next day, from my expirence i didnt wait any time with them, and i alaways get them on first or second call

 

[bossman032 10+ year member]

you fagers holy****ed my thread

read the first post were at not talking about re tech service or anything. Please make your own thread if you wanna //content.invisioncic.com/y282845/emoticons/crying.gif.ec0ebefe590df0251476573bc49e46d8.gif about it and lets get back on topic. //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

so quit ur arguing and lets get back on topic.