That's not going to accurately determine what your alt can output. Your alt doesn't give amperage to your car until there is a demand for it. So unless you had your volume as loud as you could with a 30-50Hz tone that made your voltage drop to the 12s, you couldn't get the actual output of your alt. I believe the issue you still have with this, though, is that the battery will provide the amperage the alt can't give and it'll look like your alt is giving that amperage. That's why the only accurate way is on a bench tester that loads the alt with an amperage requirement and no battery is connected to the alt.
The fact that their machine got 300+ amps means something is completely screwed up with their machine or the way the guy connected/tested it. Are you positive he placed the loop clamp over the negative? I thought it should be on the positive.