HIFI Sound Connection?

[psyrex 10+ year member]

Hmm, I know this is just a old thread being resurrected, but I too had a horrible experience. I second the sentiment of paying more for a reputable company. Communication is non-existant and they don't seem to know what's going on. Every time when I'm able to get in contact and ask where is my package, they said that they'll ship it out "tomorrow". They said that for 2 weeks. One CS guy promised me to upgrade the shipping for the inconvenience of waiting, and a few days later another CS person tells me they don't and won't do that. The $10 bucks I saved by purchasing from them is not worth 2 weeks of hassle and resentment.

 

[SHiZNiLTi 10+ year member]

I ordered some stinger products from this outfit.

I found the product on the website and then called them up and spoke with a very friendly Customer Service rep that helped me out. The order came ontime.

I found placing the order via telephone a good experiance and will order from there again.

 

[RumbleNTheTrunk 10+ year member]

I think they are 50/50I have used them before,they have NO phone service

and that alone irratates me,they sell some products(like subs) with serial numbers removed as I learned when my package arrived to my house...

They advertise that they have lets say 150 on hand when they actually do not have any one hand and you have to wait 3 weeks for it to be dropped shipped the the MFG.

I rank them 1 step above Induaudio.....

What is scary is how they handle broken or defective items...

purchased my hex's from them and the box was opened and the serial number was removed.

 

[killahbean 10+ year member]

I've ordered from them plenty of times already and I've always had good service. Items always shipped on time and nicely packaged. I've also ordered from IndoAudio and had a very pleasant experience. Everything was smooth from beginning to end.

 

[RumbleNTheTrunk 10+ year member]

I've ordered from them plenty of times already and I've always had good service. Items always shipped on time and nicely packaged. I've also ordered from IndoAudio and had a very pleasant experience. Everything was smooth from beginning to end.

maybe they've gotten better...i purchase from them a year ago.