Ebay problem, I need advice.

[Slammed 5,000+ posts]

Your seller has chosen to escalate this dispute to a PayPal claim. By

ending communication with you and escalating to a claim, the seller is

asking PayPal to investigate the case and decide the outcome. As part of

our investigation, PayPal will review any communication you may have had in

the Resolution Center.

Thank you for contacting PayPal. We have begun our investigation of the

following transaction:

We will make every effort to resolve this claim within 30 days although we

may require additional time to complete our investigation.

You will be contacted by email and asked to provide additional information.

If you are filing a claim because you believe that you received fake or

inauthentic merchandise, you may be asked to submit a letter of

inauthenticity from a reputable expert who can substantiate your claim. You

are responsible for any costs associated with this appraisal. This letter

should be on official letterhead and include contact information so that we

may discuss your case with the expert if necessary.

Your participation is essential to the investigation and it is important

that you reply to requests for information within the specified timeframe.

Failure to do so will result in cancellation of the claim and you will

forfeit the possibility of a refund.

Sincerely,

PayPal

 

[Slammed 5,000+ posts]

so...he wants paypal to handle the claim

what do you all think is going to happen now?

 

[SocMunky 10+ year member]

so...he wants paypal to handle the claim



what do you all think is going to happen now?

I assume you kept copies of the emails right? Just give paypal that info and let them take it from there....

 

[Slammed 5,000+ posts]

yep

thanks //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 

[Slammed 5,000+ posts]

I bought this card Apr-24-07

as soon as I received the card I reported it (I received it May 2nd)

I bought the same card from another buyer (Apr-29-07)

a have a couple of doubles in my collection //content.invisioncic.com/y282845/emoticons/fyi.gif.9f1f679348da7204ce960cfc74bca8e0.gif

here is what he's saying:

"check his bid history he won the same card for less money now he wants a refund on ours, we will replace the card but will not give refund . this is like buying stock and wanting to return it when it goes down"

then he escalated the claim before I could reply to paypal

//content.invisioncic.com/y282845/emoticons/crap.gif.7f4dd41e3e9b23fbd170a1ee6f65cecc.gif

 

[Slammed 5,000+ posts]

the difference between his card the and the other guy's card was $20...wtf would I go through all this bs for $12 difference?

 

[bds0688 10+ year member]

Hmm. Explain the situation, saying the seller was unpleasant to deal with, and did not want to offer a replacement. Since you found another card, you went to get it.

IF all else, leave bad feedback.

 

[Slammed 5,000+ posts]

Email I sent paypal (Im very pissed...so I messed up with my writing):

Seller escalated the situtaion before I could reply.

I purchased another card from another seller on Apr-29-07. I have a few doubles in my collection, it is not uncommon for me to buy same cards (as you can see in my history I have bought doubles before). The difference between his card and the card I bought is only $12. I do not understand why he assumes that Im trying to hustle him. The problem I have is that as soon as I receieved the seller's card (on May 2nd) I reported the damages. After 3 emails (I have the proof) all he said to me was that he wasn't responsible. Then after I reported him to paypal, he decided to assist me. I personally do not want to do business with him. He is a very bad seller. All I want is my refund, I am a very reputable Ebayer and I would never try to scam anyone.

Thank You

 

[bds0688 10+ year member]

That's about as good as an explanation you can do. Good luck man.

 

[Slammed 5,000+ posts]

thanks man //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 

[billabongcr 5,000+ posts]

word. good luck.