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Ebay problem, I need advice.
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<blockquote data-quote="Slammed" data-source="post: 2971581" data-attributes="member: 554316"><p>Your seller has chosen to escalate this dispute to a PayPal claim. By</p><p></p><p>ending communication with you and escalating to a claim, the seller is</p><p></p><p>asking PayPal to investigate the case and decide the outcome. As part of</p><p></p><p>our investigation, PayPal will review any communication you may have had in</p><p></p><p>the Resolution Center.</p><p></p><p>Thank you for contacting PayPal. We have begun our investigation of the</p><p></p><p>following transaction:</p><p></p><p>We will make every effort to resolve this claim within 30 days although we</p><p></p><p>may require additional time to complete our investigation.</p><p></p><p>You will be contacted by email and asked to provide additional information.</p><p></p><p>If you are filing a claim because you believe that you received fake or</p><p></p><p>inauthentic merchandise, you may be asked to submit a letter of</p><p></p><p>inauthenticity from a reputable expert who can substantiate your claim. You</p><p></p><p>are responsible for any costs associated with this appraisal. This letter</p><p></p><p>should be on official letterhead and include contact information so that we</p><p></p><p>may discuss your case with the expert if necessary.</p><p></p><p>Your participation is essential to the investigation and it is important</p><p></p><p>that you reply to requests for information within the specified timeframe.</p><p></p><p>Failure to do so will result in cancellation of the claim and you will</p><p></p><p>forfeit the possibility of a refund.</p><p></p><p>Sincerely,</p><p></p><p>PayPal</p></blockquote><p></p>
[QUOTE="Slammed, post: 2971581, member: 554316"] Your seller has chosen to escalate this dispute to a PayPal claim. By ending communication with you and escalating to a claim, the seller is asking PayPal to investigate the case and decide the outcome. As part of our investigation, PayPal will review any communication you may have had in the Resolution Center. Thank you for contacting PayPal. We have begun our investigation of the following transaction: We will make every effort to resolve this claim within 30 days although we may require additional time to complete our investigation. You will be contacted by email and asked to provide additional information. If you are filing a claim because you believe that you received fake or inauthentic merchandise, you may be asked to submit a letter of inauthenticity from a reputable expert who can substantiate your claim. You are responsible for any costs associated with this appraisal. This letter should be on official letterhead and include contact information so that we may discuss your case with the expert if necessary. Your participation is essential to the investigation and it is important that you reply to requests for information within the specified timeframe. Failure to do so will result in cancellation of the claim and you will forfeit the possibility of a refund. Sincerely, PayPal [/QUOTE]
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