ebay buyer problem

[CrispedUp 10+ year member]

I just sold a phone on ebay. I was going to ship it out today, but before I did, i got an email from the buyer saying that their mother bought them a phone after they purchased one from me and they want to cancel the transaction. I dont feel like going thru the whole auction process again, so should I just cancel the transaction and refund their money or just ship the phone to them?

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[bubbagumper6 5,000+ posts]

I would just cancel it and refund the money, do you really want to open that whole can of worms? Most likely he'll just say it was broken when he received it or something. Just file a non-paying buyer claim and you should get your listing fee's refunded.

 

[IamDeMan 5,000+ posts]

I just sold a phone on ebay. I was going to ship it out today, but before I did, i got an email from the buyer saying that their mother bought them a phone after they purchased one from me and they want to cancel the transaction. I dont feel like going thru the whole auction process again, so should I just cancel the transaction and refund their money or just ship the phone to them?

Tell them too late, it was shipped. All sales final and be done with it.

 

[bubbagumper6 5,000+ posts]

I just sold a phone on ebay. I was going to ship it out today, but before I did, i got an email from the buyer saying that their mother bought them a phone after they purchased one from me and they want to cancel the transaction. I dont feel like going thru the whole auction process again, so should I just cancel the transaction and refund their money or just ship the phone to them?

Did you list a return policy?

 

[CrispedUp 10+ year member]

Okay, I just got another email saying they want the phone now.

Time to ship..

 

[bubbagumper6 5,000+ posts]

Okay, I just got another email saying they want the phone now.
Time to ship..

lol, just hurry up and ship it...make sure to save those emails in case they try to pull something...

 

[I Like Waffle]

Ship it and say **** em.

 

[CrispedUp 10+ year member]

lol, just hurry up and ship it...make sure to save those emails in case they try to pull something...

They are saved. I just took some pictures of it too, just in case they tell me it was broken..

 

[RJesus 10+ year member]

I had that happen to me once with a textbook. I just said np and refunded them. Ebay will refund you the 10 cents it took to list it in about a month

 

[Ken448 10+ year member]

make sure you write down the numbers on the phone. Something sounds kind of sketchy to me.... Youll ship a working phone and get back a broken one...

 

[Ignatowski 5,000+ posts]

take the money and run.......

 

[CrispedUp 10+ year member]

make sure you write down the numbers on the phone. Something sounds kind of sketchy to me.... Youll ship a working phone and get back a broken one...

I did. After I shipped they sent me an email asking why they haven't got it yet, when I shipped it the day after the auction ended.

 

[Shinju 10+ year member]

I did. After I shipped they sent me an email asking why they haven't got it yet, when I shipped it the day after the auction ended.

Gotta love folks who dont read the auction details and then ask that same question, I get that every now and again, they will win the auction and like 2 day's (1 of the days being the day of auciton closing) later ask why they havent recived the item yet, when it clearly states in all my actions up to 5 handling time.

 

[CrispedUp 10+ year member]

And right after the auction ended, they complained about the $9.99 shipping, I charged. I guess they don't know that the price isn't just the shipping price.

Hopefully I won't have to deal which another person like that.

 

[Ken448 10+ year member]

Hopefully I won't have to deal which another person like that.

Yah, good luck with that one!