Thanks for your inquiry.
eBay has suspended our account.
We posted St. John’s Wort as a sale item today.
For reasons we can not figure out, they suspended our account due to their automated system flagging this as a pharmaceutical medication (i.e. - a prescription drug) which is not allowed on
eBay. As you know, St. John’s Wort is an herb, not a drug.
We have a written appeal submitted to
eBay protesting the error. We await and anticipate complete resolution of this silly, but highly inconvenient and frustrating situation.
Since this a first for us, we are investigating the status of your order as best we can, but the
eBay system locking us out as it is you. What we can assure is that we will ship your item to you … if it has cleared the PayPal system. If your item is not yet cleared in PayPal, we can not access your order and can not ship it.
We hope to have re-instatement of our account within 24 hours, but we can not guarantee that until we hear more from
eBay.
We’ll stay in close e-mail contact with you as more information is know.
Thank You and Our Apologies,
Timothy Collins
President
Organic Pharmacy, Inc.