bro if your really looking to get help carrying yourself in this matter is not helping. i dont think you understand how swamped dustin is. he feels terrible about not being able to help everyone 24/7 but he is understaffed at the moment and is doing the best he can.
Thanks, but the issue here is we did ship out the enclosure so I am sorting through our files to find a tracking number to verify where it went. To be honest, if we get a complaint(which is not often) and we find a resolution and honor it we almost never hear about the fix until they are ready for a new enclosure. So I figured with no contact the issue was resolved.
So you guys built it, shipped it, and didn't bother sending some sort of shipment confirmation?
Yeah, that's fine. In our emails I was told this and I said they can take the time if they really need it because I understand the circumstances. About a month and a half later, I asked if anything was going on with the build which is quoted in the first post.
And I'll raise you a
We ship via UPS and everything is track able on our end to see what transpired. Since we put this in our build log to be built and shipped prior to other builds as it was a replacement we do not always notify you of a tracking number. This was never an issue before, but it would appear it has become an issue now.
yeah man i understand. just be patient dustin himself will take care of you.
LOL, lets keep useless trolling to the dome...
I have to make my rounds //content.invisioncic.com/y282845/emoticons/fyi.gif.9f1f679348da7204ce960cfc74bca8e0.gif
No, I didn't receive anything otherwise I wouldn't have made the thread. I'm not here to scam anyone.
