taramps hd 5k worth it?

I posted tracking number pic a few post up. No one has signed for it and it's at FedEx. I don't know why FedEx would lie online tracking and when I called them this morning.
They are not lying. They are just unaware.

We picked them up the day after attempted delivery. We use fedex and USPS daily. They know us well. We just walked in, showed id and left with them. They were not scanned out.

 
This is getting interesting.

images


 
They are not lying. They are just unaware.
We picked them up the day after attempted delivery. We use fedex and USPS daily. They know us well. We just walked in, showed id and left with them. They were not scanned out.
If that's the case FedEx will be in trouble. I have them insured for $1900. if they don't have them and no one signed for them they will be getting in trouble. I will be forwarding this to paypal asap

 
Wow.. I've had 7 Taramps amps and had no issues. But I believe you. What "repair center" has them in KY??
Not here in this state. They were shipped back out to repair center.

The review was suppose to be done Friday but still waiting results...

 
Not here in this state. They were shipped back out to repair center.
The review was suppose to be done Friday but still waiting results...
First amp hooked up and turned on and played for about 3seconds turning up the volume I got to like 130db lol and all output from the amp stopped but it wasn't in protect, the blue light was still on so me and my buddy Brandon got out the truck and went to the back, the amp all the sudden sent a high pitch noise through my subs and then smoke came out the amp. I'm lucky it didn't take out any of the woofers.

The second amp u can see in the video, whenever I start to turn the volume up the amp just goes into protect, then I turn the truck off and turn it back on and the amp comes back on and I slowly turn the volume up and it goes into protect...

I then put back in my cheap soundstream 6000.1 and it plays just fine, I then put in a Memphis 1000d and it plays just fine.

Not sure what the problem is with those amps but they were not happy at all.believe me I wanted to be one of those happy customers and get tons of clean power out those amps and being doing 160db from a Cpillar. But it just didn't work out that way

 
Jeez. I used to hate brazillian. When i started in Meca, Soundigitals were blowing left and right.

Finally, over last year or 2 they appeared to be getting much better. I had been considering Tara or Banda for my next big build due to cost ratio.... looks like ill pass. Korean is getting competitively priced as well. Brutal Sounds 5k is only 799. I'll stick to Korean.

And without being privy to details, this CS issue seems questionable

 
This customer service is the worse. Shizzon telling me what FBI is getting involve. Good he took amps without signing for them and is not telling paypal he picked the amps up. In going to FedEx tomorrow morning to file a Claim against shizzon. I already have a paypal clain against him. I have pictures, videos,and eye witness to these taramps amps not functioning proper.

Should have just been I return the amps. Refund and done...

 
You seem to be under the impression that we do not care or are intentionally trying to not help you.

That is far from the case.

There were 2 parties involved.

The Customer and The Business.

As a business, we see things that most customers will never know and one of them is screening for scammers, fraudulent orders, claims, etc.. So we are always on alert for suspicious activity.

You have raised more than 1 flag that has made a total of 5 parties involved now.

Under any other normal customer, if they received 2 amplifiers and claimed they were both "defective", we would have offered them the exact same treatment..

Which is Taramp's offered to replace both amplifiers free of charge.

That's much better than waiting for repair for most other brands.

But you wanted a refund.. Ironically, as good as we are, we were going to offer you one..

However, your questionable behavior has complicated the outcome.

You requested, not demanded.. but requested a refund..

Meaning, you were waiting to hear back from us.. In less than 24hrs, you opened up a Paypal dispute.

That's where you made a mistake.

Once Taramp's was notified you were taking actions into your own hands going around the entire warranty policy, Taramp's started to question the likelihood these products are all defective.

So, of course we respond back to you saying something like you needed not to open dispute but we will offer refund anyway.

In less than 24hrs.. it was escalated to a claim.

This is where the 2nd red flag is raised.

It's like you are not even reading the messages we are sending you and are trying to expedite money back to you.

This is when we contacted paypal. Now there are 5 parties involved.

The Customer

The Business

Taramp's

Paypal

The Repair Center

When we contacted Paypal, it was the day before we received the amplifiers. They let us know some basic things beforehand.

The next day, we got them in and contacted The Repair Center and Paypal.

The Paypal talk was summed as follows-

Regardless of reason for claim, you (us) must take everything step by step.

Step 1- the money is refunded to customer.

Step 2- We have 20 days to file appeal to provide evidence from The Repair Center of any conflicting information and if such evidence exists, an IC3 FBI report must be filed and submitted to us. Paypal would then be responsible for paying back The Business the damages leaving The Customer alone.

During the conversation, Paypal says it sounds like you already have the products? Yes, we do.

They said, well, there is no need for you to do anything else then. The claim will end on it's on and we will forward the customer the refund in which the appeal timeframe will start.

You, the customer, are saying Paypal is going to be refunding you either yesterday or today..

Now, you are saying you are going to file a claim with fedex i'm assuming insurance claim.

This is 3rd red flag.. If you win, that means you will have Fedex AND Paypal pay you for the exact same thing which again..

Is a fraudulent action which is what started all this to begin with.

 
You seem to be under the impression that we do not care or are intentionally trying to not help you.
That is far from the case.

There were 2 parties involved.

The Customer and The Business.

As a business, we see things that most customers will never know and one of them is screening for scammers, fraudulent orders, claims, etc.. So we are always on alert for suspicious activity.

You have raised more than 1 flag that has made a total of 5 parties involved now.

Under any other normal customer, if they received 2 amplifiers and claimed they were both "defective", we would have offered them the exact same treatment..

Which is Taramp's offered to replace both amplifiers free of charge.

That's much better than waiting for repair for most other brands.

But you wanted a refund.. Ironically, as good as we are, we were going to offer you one..

However, your questionable behavior has complicated the outcome.

You requested, not demanded.. but requested a refund..

Meaning, you were waiting to hear back from us.. In less than 24hrs, you opened up a Paypal dispute.

That's where you made a mistake.

Once Taramp's was notified you were taking actions into your own hands going around the entire warranty policy, Taramp's started to question the likelihood these products are all defective.

So, of course we respond back to you saying something like you needed not to open dispute but we will offer refund anyway.

In less than 24hrs.. it was escalated to a claim.

This is where the 2nd red flag is raised.

It's like you are not even reading the messages we are sending you and are trying to expedite money back to you.

This is when we contacted paypal. Now there are 5 parties involved.

The Customer

The Business

Taramp's

Paypal

The Repair Center

When we contacted Paypal, it was the day before we received the amplifiers. They let us know some basic things beforehand.

The next day, we got them in and contacted The Repair Center and Paypal.

The Paypal talk was summed as follows-

Regardless of reason for claim, you (us) must take everything step by step.

Step 1- the money is refunded to customer.

Step 2- We have 20 days to file appeal to provide evidence from The Repair Center of any conflicting information and if such evidence exists, an IC3 FBI report must be filed and submitted to us. Paypal would then be responsible for paying back The Business the damages leaving The Customer alone.

During the conversation, Paypal says it sounds like you already have the products? Yes, we do.

They said, well, there is no need for you to do anything else then. The claim will end on it's on and we will forward the customer the refund in which the appeal timeframe will start.

You, the customer, are saying Paypal is going to be refunding you either yesterday or today..

Now, you are saying you are going to file a claim with fedex i'm assuming insurance claim.

This is 3rd red flag.. If you win, that means you will have Fedex AND Paypal pay you for the exact same thing which again..

Is a fraudulent action which is what started all this to begin with.
I have not gotten any sort of refund... paypal says you do not have the amp. And FedEx says they still have the amp when I call them and according to the tracking number... so I have no amps and no money... something is fishy and I will get to the bottom of it tomorrow when business are open

 
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