Spectronix(Amp Repair) Review

[ThomasG 5,000+ posts]

Well I was hunting around a while trying to find a place to send my Orion 2500d

first someone reccomended me CIA, but right off the bat I didnt like them. Their customer service over the phone was terrible.

Then I was reccomended DB-r electronics but he was backed up due to a move.

So I called SPECTRONIX Located in Logmont CO very close to where I live.

 

Customer service:

Was ok. When I would call in the morning I would get this guy who wasnt very helpful and would give me half assed answers. But when I would call in the afternoon I would get a lady, who was always very helpful.

Quoting service:

They hit this one Dead on. I explained the problem in detail, they quoted $119.95 + shipping. $119.95 + shipping is what it was.

Shipping/Packaging:

A+ Was absolutely the best shipping job I have ever seen. You could have dropped this thing off of a cliff and it would have been just fine.

Things that went wrong:

They said it would take a month to get back to me. But hey, I sent it during Christmas Season so it took a month in a half to get back to me.

Also they messed up on my address so it took another extra 3 days to get to me

Overall pretty good place.

Click to read more...

 

[Colt9699 10+ year member]

what turned out to be wrong with it?

I remember you were having an issue with it buzzing or something

 

[ThomasG 5,000+ posts]

what turned out to be wrong with it?
I remember you were having an issue with it buzzing or something

The amp would power up just fine. But whatever was hooked up to it just made a popping noise.

All I got from them was Something was wrong with the circuit board. Its just impossible to talk directly with the techs.

 

[Colt9699 10+ year member]

I see but 120 isnt a bad repair price for a sweet amp

 

[ThomasG 5,000+ posts]

I see but 120 isnt a bad repair price for a sweet amp

Word. They sent me an email telling me it was going to be an extra 100$ I called up and was like wtf? And the nice lady there was all ok thomas its going to be 119.95

I was like ok sweet heres my Visa numbers

and I now have thumps in my car Ahh I cant stop smiling I just missed bass so much

 

[duece212 5,000+ posts]

Well I was hunting around a while trying to find a place to send my Orion 2500d
first someone reccomended me CIA, but right off the bat I didnt like them. Their customer service over the phone was terrible.

Then I was reccomended DB-r electronics but he was backed up due to a move.

So I called SPECTRONIX Located in Logmont CO very close to where I live.

 

Customer service:

Was ok. When I would call in the morning I would get this guy who wasnt very helpful and would give me half assed answers. But when I would call in the afternoon I would get a lady, who was always very helpful.

Quoting service:

They hit this one Dead on. I explained the problem in detail, they quoted $119.95 + shipping. $119.95 + shipping is what it was.

Shipping/Packaging:

A+ Was absolutely the best shipping job I have ever seen. You could have dropped this thing off of a cliff and it would have been just fine.

Things that went wrong:

They said it would take a month to get back to me. But hey, I sent it during Christmas Season so it took a month in a half to get back to me.

Also they messed up on my address so it took another extra 3 days to get to me

Overall pretty good place.

Crap, never knew the place existed. I'm just north of Longmont, I might have to pick up some cheap blown amps and see what they can do //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

 

[ThomasG 5,000+ posts]

Crap, never knew the place existed. I'm just north of Longmont, I might have to pick up some cheap blown amps and see what they can do //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

Hell yea, you could just go there personally. Im in northern UT. I did 3 day shipping via ups. Only around 20 bucks, and shipping shipping back on the bill was only 18$//content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

 

[duece212 5,000+ posts]

Hell yea, you could just go there personally. Im in northern UT. I did 3 day shipping via ups. Only around 20 bucks, and shipping shipping back on the bill was only 18$//content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

Thanks for the post man, I'll be digging for deals now. Never trusted shipping an amp out. Having it local where I could yell at people if they slack off or fuk up would be perfect //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 

[ThomasG 5,000+ posts]

All the poor bastards who sent their amps to cia :shakeshead:

 

[frzninvt 10+ year member]

Audiotekx is also very professional and reputable. Sent them an Orion XTR-200 to replace some leaking caps and they did a stellar job and very reasonable to boot.

 

[2Tone 10+ year member]

Crap, never knew the place existed. I'm just north of Longmont, I might have to pick up some cheap blown amps and see what they can do //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

duece. i know your *** has been on a while and i can say spectronics is the place for everything you have... they even fixed my vlx ... the amp got so hot at one time in its life in melted the aluminum strap that holds down the mosfets... amp works awesome... i know your familiar with justonemoreamp as well... he sends all his broken shit to kb or spectronics... if you got something that knowone else can fix, then these guys can