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<blockquote data-quote="ThomasG" data-source="post: 3756969" data-attributes="member: 570522">Well I was hunting around a while trying to find a place to send my Orion 2500dfirst someone reccomended me CIA, but right off the bat I didnt like them.&nbsp; Their customer service over the phone was terrible.Then I was reccomended DB-r electronics but he was backed up due to a move.So I called SPECTRONIX Located in Logmont CO very close to where I live. Customer service: Was ok.&nbsp; When I would call in the morning I would get this guy who wasnt very helpful and would give me half assed answers.&nbsp; But when I would call in the afternoon I would get a lady, who was always very helpful.Quoting service:They hit this one Dead on.&nbsp; I explained the problem in detail, they quoted $119.95 + shipping.&nbsp; $119.95 + shipping is what it was.Shipping/Packaging:A+&nbsp; Was absolutely the best shipping job I have ever seen.&nbsp; You could have dropped this thing off of a cliff and it would have been just fine.Things that went wrong:They said it would take a month to get back to me.&nbsp; But hey, I sent it during Christmas Season so it took a month in a half to get back to me.Also they messed up on my address so it took another extra 3 days to get to meOverall pretty good place.</blockquote>

[QUOTE="ThomasG, post: 3756969, member: 570522"] Well I was hunting around a while trying to find a place to send my Orion 2500d first someone reccomended me CIA, but right off the bat I didnt like them. Their customer service over the phone was terrible. Then I was reccomended DB-r electronics but he was backed up due to a move. So I called SPECTRONIX Located in Logmont CO very close to where I live. [B] [/B] [B]Customer service: [/B] Was ok. When I would call in the morning I would get this guy who wasnt very helpful and would give me half assed answers. But when I would call in the afternoon I would get a lady, who was always very helpful. [B]Quoting service:[/B] They hit this one Dead on. I explained the problem in detail, they quoted $119.95 + shipping. $119.95 + shipping is what it was. [B]Shipping/Packaging:[/B] A+ Was absolutely the best shipping job I have ever seen. You could have dropped this thing off of a cliff and it would have been just fine. [B]Things that went wrong:[/B] They said it would take a month to get back to me. But hey, I sent it during Christmas Season so it took a month in a half to get back to me. Also they messed up on my address so it took another extra 3 days to get to me Overall pretty good place. [/QUOTE]

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