Screwed over on paid car audio install, need advice!

[mmarxetc]

Hi guys. Heres the short of it. After my installed systmem worked for a day, the next day the sub and amp do not. I take it back and the sub is blown and fuse popped. Now they say its my fault and not theirs - Please read all the background info below.

So, I took my GF's car in to get her amp, sub, and new deck installed a few days before Xmas. She had the amp, and 2x12 MTX thunders in enclosure from her previous car. She has a durango now - I took those components and bought her a new deck and had a local car audio install it. place has been doing business for 15 yrs. I want the sub to take up as little space as possible so he suggests a small unobtrusive enclosure for 1 of the 12's. Everything installs fine and I gift her her new system.

Heres the problem - The next day, the sub and amp don't work. I take it in and the fuse had popped and he said he put in a hot fuse. Switched it out and nothing. Then he checks the sub and says its blown - All was fine and the next day noting. He tells me the compact enclosure is the problem and to bring in the other speaker. He said we'd "talk" about exchanging the small enclosure for a bit roomier one but I got the feeling that I was gonna have to buy another.

CONCLUSION Now, Im no car audio guy and dont know squat about anything. I just want my stuff to work. As a small business owner isn't it their duty to to make sure what they are selling me will all work and the fact that my sub and amp worked before and now DO NOT now - that should be on them to replace due to their poor instal and set up. I don't know how to approach them fixing what is their fault. How could it be that I must buy or put in another sub due to their mistake. Not how customer service and businesses work.

Is there some way or terminology that I can use to tell them that hey, due to your bad instal you need to replace and put in what will work, not me stuck with forking over more MONEY!

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[pickup1 5,000+ posts]

U mad?

 

[Mookie 10+ year member]

Stop taking it to the shop. Do it yourself.

 

[inkfx 10+ year member]

Is there some way or terminology that I can use to tell them that hey, due to your bad instal you need to replace and put in what will work, not me stuck with forking over more MONEY!

Tell them that in whatever language they speak. Not much more you can do.

 

[subzero 5,000+ posts]

Well, you been HAD!... but really, you should have told them to test all the equipment and watched them. IF this was a reputable shop, it would have known that the box would be compermissing the subs performance and also, that the amplifier would have been properly set. BUT, since this is all used equipment, I dont think you can do anything about amps and sub. They will only cover the Deck you bought. I would not go back to them for ANYTHING. because a decent shop would have done all I have mentioned prior to install....

 

[Farmacist 10+ year member]

yeah they most likely wont cover anything that they didnt sell you even if they did the install

 

[SRim23 5,000+ posts]

you absolutely sure you didnt touch anything, (amp settings, touch any wires, turned bass boost up all the way, etc)

fuses just dont pop on their own. something was done wrong. are the fuses on the amp burned as well? ive popped a few fuses but that was from being stupid when i first started and installing without disconnecting my battery. is the sub 4 ohm dual voice coil? its possible he wired the sub up to 2 ohm, when the amp isnt 2 ohm stable.

 

[SRim23 5,000+ posts]

sent you a pm with a few questions.

 

[subzero 5,000+ posts]

Well, no sense b!tching. I think you need to be trying to find a shop and getting new subs and amp. Where are you at again. Maybe somebody on here lives by you can help you fix this bs.

 

[Enellz 10+ year member]

Wow I'm sure somebody one here will figure out something. It seems like there are faults on both ends. But I will say that the situation is screwed up...

 

[mmarxetc]

Look at it like this, I take my computer to a shop to fix the screen. I get it back and the hard drive is shot. That is NOT a fault of mine and would become their issue to fix.

You take your car in to have an oil change and then they give it back and a rod blows out of the hood of your car because they jacked up the service. Justify how that would be my fault.

I take my car into have an installation. I get it back, and then the sub is blown and fuse popped. I dont mess with settings, I shouldn't have to ask them a bunch of qts about the instal. Heres my things, what do you charge, do the work. My cash for your professional experience.

I'm asking for some suggestions as to what I can say to these people to rectify a poor instal that resulted in my sub blowing.

Im not *****ing and if I could install it myself I would.

 

[bigaudiofanati2 10+ year member]

PM sent to you OP

 

[abrhino 10+ year member]

Look at it like this, I take my computer to a shop to fix the screen. I get it back and the hard drive is shot. That is NOT a fault of mine and would become their issue to fix.
You take your car in to have an oil change and then they give it back and a rod blows out of the hood of your car because they jacked up the service. Justify how that would be my fault.

I take my car into have an installation. I get it back, and then the sub is blown and fuse popped. I dont mess with settings, I shouldn't have to ask them a bunch of qts about the instal. Heres my things, what do you charge, do the work. My cash for your professional experience.

I'm asking for some suggestions as to what I can say to these people to rectify a poor instal that resulted in my sub blowing.

Im not *****ing and if I could install it myself I would.

think it out this way.. you take your car to the shop and you bring your own used oil, They put your USED oil in your car like You ask.. and your motor messes up.. is that their fault?

you told them to put used equip in a tiny *** box to save space.. ur garbage blows up.. take thaT SUB AS A LOSS.. bargain for a larger box for 2 12s.. and buy new woofers..

p.s. Learn to basic install.. i started when i was 15.

 

[wone 10+ year member]

x2

 

[1phatclipse]

lots of things could have contributed to this.....how old were the subs and amp? how long they been sitting since they were last played? were they sitting anywhere moisture could have gotten to them? different subs have different enclosure size recomendations maybe that box was to small...No way to really tell without knowing every detail also what kind of subs and amp are we talking about?...shit you may have an explode 12 and a boss amp and we are all just wasting time talking about trash lmao