PC Help

[IamDeMan 5,000+ posts]

Is your moms account set as administrator? Maybe you need to log in as admin to change the firewall setting. I don't understand why else it would be grey.

 

[orangecounty1 10+ year member]

thats what im thinking

boot to safe mode and log in under the admin account. maybe your mom put parental controls on herself //content.invisioncic.com/y282845/emoticons/laugh.gif.48439b2acf2cfca21620f01e7f77d1e4.gif

 

[MikeofTulsa Moderator]

I know how to access the Firewall. I know a lot about computers. Like I said in the original post, that is grayed out and will not let me click the off option.
It is like this http://img214.imageshack.us/img214/8662/11869376er9.png

Except stuck with the On option clicked, not the Off.

i was suggesting a different option to try to turn off the firewall.

 

[Scoobydoo 5,000+ posts]

disable it through the registy or through services

 

[atoz350 10+ year member]

Is your moms account set as administrator? Maybe you need to log in as admin to change the firewall setting. I don't understand why else it would be grey.

thats what im thinking
boot to safe mode and log in under the admin account. maybe your mom put parental controls on herself //content.invisioncic.com/y282845/emoticons/laugh.gif.48439b2acf2cfca21620f01e7f77d1e4.gif

^This

 

[Digital Designs 10+ year member]

Is your moms account set as administrator? Maybe you need to log in as admin to change the firewall setting. I don't understand why else it would be grey.

This is what I thought. They only problem is, if her account doesnt have administrative privileges then I dont know which account does. Anyone know the default admin name and password used for XP SP3?

Another weird thing is, I thought you needed to be admin to boot into safe mode? Or am I wrong? Because it allows me to boot into safe mode on her account.

 

[Digital Designs 10+ year member]

Ok I have now found out it is NOT the firewall that is holding it back. I figured out how to turn it off, and still no interwebz. And by the way, my moms account does have admin privileges so I dont know why it wouldnt let me change it. I am running NOD32 and TUU right now on it to see if there is something bad on there. If not, I am stumped.

 

[MikeofTulsa Moderator]

try something for me, turn off nod 32 for a min and see if it will connect to the internet. i had an issue w/ that in the past.

 

[Digital Designs 10+ year member]

try something for me, turn off nod 32 for a min and see if it will connect to the internet. i had an issue w/ that in the past.

Nod32 isnt what is blocking it.I have tried it with everything off, and nothing.

Weird, the default gateway is not the same on the two computers. Could that be the problem? Can I change that?

 

[loopkiller 10+ year member]

This is a simple DNS issue most likely. Here are a few steps to try. Reply back with the info:

1) IP addy of Mom's PC

2) IP addy of router (LAN side)

3) DNS server IP addy shown on Mom's PC

4) Ping IP of router and post response

5) Ping 74.125.95.99 and post response

6) Ping http://www.google.com and post response

 

[Digital Designs 10+ year member]

This is a simple DNS issue most likely. Here are a few steps to try. Reply back with the info:
1) IP addy of Mom's PC

2) IP addy of router (LAN side)

3) DNS server IP addy shown on Mom's PC

4) Ping IP of router and post response

5) Ping 74.125.95.99 and post response

6) Ping http://www.google.com and post response

When trying to ping the IP of the router, it says, pinging with 32 bytes of data, then says request timed out all 4 times.

When pinging google, it says Ping request could not find host.

Please check the name and try again.

As for IP addresses, 192.168.1.101 for my moms, and 192.168.1.1 for the router. This doesnt seem right to me, am I telling you the wrong numbers?

 

[loopkiller 10+ year member]

When trying to ping the IP of the router, it says, pinging with 32 bytes of data, then says request timed out all 4 times.
When pinging google, it says Ping request could not find host.

Please check the name and try again.

Can you give me #1, 2, & 3 please. Those will tell me all I need to help you. If you don't know how to get them, simply hit Start, Run, then type CMD and hit OK. Now type IPCONFIG /all and that should show you the 3 things I need.

IP Addresss - ?

Default Gateway - ?

DNS Servers - ?

 

[Digital Designs 10+ year member]

gateway is 207.255.136.1 and Im not sure how to get the DNS?

 

[loopkiller 10+ year member]

gateway is 207.255.136.1 and Im not sure how to get the DNS?

If you are at a CMD prompt type this:

IPCONFIG /ALL

 

[Digital Designs 10+ year member]

If you are at a CMD prompt type this:

IPCONFIG /ALL

207.255.0.130 and 207.255.0.131