Networking guys...need some help

[SixthFloorFreak 10+ year member]

I'm ashamed to even bring this up here, but hopefully someone can help me. I'm the district tech for a public school system. We have a remote branch, and adult education center, that is not part of our regular network. It is fed by Bellsouth DSL. The people in charge are tired of **** and such, so they purchased a Symantec 1600 series Gateway, and i can't for the life of me get it to work.

I'll try to describe the layout as best i can. Keep in mind, i'm having to work around all sorts of obstacles, so i'm using any means necessary to get it to work.

Phone line > DSL modem

DSL modem > wall jack

wall jack > patch panel

patch panel > ethernet 1 on the gateway - dhcp enabled

ethernet 0 on gateway > switch

all other jacks in the area are connected to this switch also

ethernet 0 must have a static IP, so i assigned it 192.168.1.10, ethernet 1 is getting its IP via DHCP from the ISP, also 192.168.1.x

the closest i've got to a success with the thing was: DHCP server enabled on ethernet 0, which allowed me from a laptop, attached directly to the switch in the wiring closet, to recieve an ip and hit the internet. but, once i connected the other ports from the patch panel to the switch, i get a "limited or no connectivity" error when i try to plug into a jack elsewhere in the building. then, if i go back to the wiring closet and attach directly to the switch again, i can't console into the gateway anymore

i'm about to pull my hair here. i'm sure its something stupid that i've got wrong, but i don't mess with this stuff enough to be able to figure it out.

Click to read more...

 

[SixthFloorFreak 10+ year member]

almost forgot...its not a Layer 1 problem because i'm using the DSL through the switch to be on here right now, with the gateway bypassed

 

[_DjScrew_ 5,000+ posts]

i would have just went with bess or someting instead of complicating things with the gateway. we used bess at my high school and that sucker caught everything. just my .02

 

[_DjScrew_ 5,000+ posts]

and by the way, i would give coolsolutions.com from a try. you will get the help you need there sir.