LOL @ RD Audio & if RD owes you something (RD super fail topic)

Customer service is king, all it takes is one mishap by a company that goes unmitigated and it will be the first nail in the coffin.
That is def true, I did state he is 'trying' as well by default.. I've never dealt with RD but from other situations of recalls or RMAs, customer support always wins. I work in an IT field..and just like in car audio, customer support is our lifeline - if we can't get ahold of a vendor when something starts hitting the fan - or get an immediate replacement part we lose money. Same in car audio..everyone who invested in these amps put faith and their hard money into a company to follow thru and hold true to their end of the deal- A quality product. Of course they are trying but only because this is a major issue to one of their larger teir products that has built if any a buzz of reputation. But, when you have bad customer support (stated by other members' experience) and bad products that do not go thru the rigourous testing as most companies - you will inevitably FAIL in due time.

 
i have a dc level 5. what do i win?
Congrats I have two as well. You have a subwoofer with absurd flux variation, no power compression and if youve ever seen a FEA model of one, youd laugh as hard as I have when it comes to inefficiency. BTW I think the lvl5s are the only motors I have ever reconed where I needed more then 3 shims, I think I used 5 or 6 on each... talk about inefficiency. Ask anyone who really knows about subwoofers, using such an absurd amount of ferrite is a prekindergarten atempt to make a a powerful subwoofer. Any intelligent acoustic engineer can create the same amount of flux compression with 1/3 the ferrite, easily.

Hahaha ohh sh!t this thread is for sure going to 8 pages.. Hahah!
Nah I am heading south for Thanksgiving, if no one is here to hold up the other end of the arguement this wont go very far //content.invisioncic.com/y282845/emoticons/wink.gif.608e3ea05f1a9f98611af0861652f8fb.gif

 
If I owned one id pay to ship it out to him just for the peace of mind of getting the issue fixed. At least he is being proactive, fucking DD would just tell me to "call back next week" for MONTHS after the first round of DD Z1's smoked and I just finally told them to give me my money back. At least RD is taking care of srz biszznuss.
that does **** for sure. Did DD refund you as that is NOT an option with RD...

 
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