local shop and i are finished

[audioholic 5,000+ posts]

and the jl thing worked. i emailed the head of sales and heard back from him right away. he said that although they arent in charge of weebee, they will investiagate it and that it shouldve never happened. also he said, "were gonna look for another local shop to sell jl products if thats how there gonna act"

Glad my suggestion seems to have made a difference. Either way, hope all works out for you.

 

[southpoleman69 10+ year member]

Glad my suggestion seems to have made a difference. Either way, hope all works out for you.

ya it did help. and im over it. ive moved on, i put the HORRIBLE word out, and its already affected them. plus now everyone else on here knows to, and jl so im happy.

thanks alot man

 

[cichlid_baby 10+ year member]

I would have taken a different approach after the unsuccessful attempts at the store.. however.. I am not a lawyer or anything so take this info for what it's worth.

Right at first... I would have talked the shop owner, not the salesguy, that because their shop caused damage to your property especially when they were not authorized to do so (wiring up your sub), that they (the shop) are liable for any and all consequential damages resulting from it within your states laws. I would ask that your property be replaced immediately. Do not make this come across as a threat but merely to disclose to them your intended direction of action and your expectation of their resolution. Thank the shop owner for his understanding and that someone will be in contact with them shortly.

Now go home and type up a very professional letter (google legal letters examples if you need help) re-itterating the same things you already spoke with the owner about. But make it very simple and to the point.

1. You were asked to leave you Brand New product by their staff member merely for measuring purposes. Be specific with names and dates.

2. Staff personnel without your specific authorization used and damaged your Brand New product.

3. You fully expect the Shop to cover the full costs of replacement of your damaged property due to the shop's negligence.

4. Advise that an invoice will be sent shortly for the damages.

5. Also state that any further contact from the shop, it's staff, and/or owners is to be made by mail correspondence only. (It is very important that you state this)

Mail the letter CERTIFIED MAIL. Also get the document notarized by you local bank official or Notary Public. This involves them stamping and their signature on the document.

Next I would send them an invoice demanding payment from them by certain date for the cost of replacement of your damaged property. This would be considered a bill that is due payment. Have this invoice notarized as well. This makes it look very official and clearly says that you mean business. Also have the invoice mailed to the Retailer listing the owner's name and shop name as the person addressed to. Also make sure to mail it "CERTIFIED MAIL" with return signature label card. What this does is forces the mail carrier to get a direct signature from the shop owner and proves that the invoice is received by them. The most important thing this does is it clearly says that you are serious and that you are building a paper trail. Everybody in any kind of professional business knows that when there are signatures involved and a clear attempt to make and keep records of a paper trail, they know that some LEGAL PROCESSING is in the works. Usually this is enough to get the shop to wise up, as no shop wants a lawsuit that they will have to defend no matter how big or small. It's time consuming. It's costly and it's bad for business. Doing these steps will let them know you mean BUSINESS and your not just a little kid they can push around. More than likely, this will be as far as you need to take it, and the shop will agree to make things right as to them, it is cheaper than the alternative.

If they choose not to, your next step would be to go to the county court house (where the shop is located in) and file the beginning of a small claims suit against the shop. Again, this is just more LEGAL paperwork and should be more than enough to help your cause without ever having to go to court for this amount of damages. I doubt that you will even have to go this far.

This will be far more effective than you (just some kid to them) calling and yelling and being all upset at them.

 

[Mike465 10+ year member]

I would have taken a different approach after the unsuccessful attempts at the store.. however.. I am not a lawyer or anything so take this info for what it's worth.

Right at first... I would have talked the shop owner, not the salesguy, that because their shop caused damage to your property especially when they were not authorized to do so (wiring up your sub), that they (the shop) are liable for any and all consequential damages resulting from it within your states laws. I would ask that your property be replaced immediately. Do not make this come across as a threat but merely to disclose to them your intended direction of action and your expectation of their resolution. Thank the shop owner for his understanding and that someone will be in contact with them shortly.

Now go home and type up a very professional letter (google legal letters examples if you need help) re-itterating the same things you already spoke with the owner about. But make it very simple and to the point.

1. You were asked to leave you Brand New product by their staff member merely for measuring purposes. Be specific with names and dates.

2. Staff personnel without your specific authorization used and damaged your Brand New product.

3. You fully expect the Shop to cover the full costs of replacement of your damaged property due to the shop's negligence.

4. Advise that an invoice will be sent shortly for the damages.

5. Also state that any further contact from the shop, it's staff, and/or owners is to be made by mail correspondence only. (It is very important that you state this)

Mail the letter CERTIFIED MAIL. Also get the document notarized by you local bank official or Notary Public. This involves them stamping and their signature on the document.

Next I would send them an invoice demanding payment from them by certain date for the cost of replacement of your damaged property. This would be considered a bill that is due payment. Have this invoice notarized as well. This makes it look very official and clearly says that you mean business. Also have the invoice mailed to the Retailer listing the owner's name and shop name as the person addressed to. Also make sure to mail it "CERTIFIED MAIL" with return signature label card. What this does is forces the mail carrier to get a direct signature from the shop owner and proves that the invoice is received by them. The most important thing this does is it clearly says that you are serious and that you are building a paper trail. Everybody in any kind of professional business knows that when there are signatures involved and a clear attempt to make and keep records of a paper trail, they know that some LEGAL PROCESSING is in the works. Usually this is enough to get the shop to wise up, as no shop wants a lawsuit that they will have to defend no matter how big or small. It's time consuming. It's costly and it's bad for business. Doing these steps will let them know you mean BUSINESS and your not just a little kid they can push around. More than likely, this will be as far as you need to take it, and the shop will agree to make things right as to them, it is cheaper than the alternative.

If they choose not to, your next step would be to go to the county court house (where the shop is located in) and file the beginning of a small claims suit against the shop. Again, this is just more LEGAL paperwork and should be more than enough to help your cause without ever having to go to court for this amount of damages. I doubt that you will even have to go this far.

This will be far more effective than you (just some kid to them) calling and yelling and being all upset at them.

If you tried to go to small claims court all for a $200 sub it would be thrown out becuase it is a waist of the courts time and money.

 

[hornedfrog1985 5,000+ posts]

That's not true.

 

[cichlid_baby 10+ year member]

If you tried to go to small claims court all for a $200 sub it would be thrown out becuase it is a waist of the courts time and money.

You can file a suit for $1 if you so please.

http://courts.phila.gov/pdf/brochures/small-claims-court.pdf

Be sure to check with your specific city or county.

Normally there's no minimum required. But there are usually ceiling limits.

 

[mjf 10+ year member]

If you tried to go to small claims court all for a $200 sub it would be thrown out becuase it is a waist of the courts time and money.

no

I'd gladly file a small claims against them, they don't even have a leg to stand on.

 

[cichlid_baby 10+ year member]

From some of my google searching.. looks like it is only like $30-$40 or so to file a small claims suit.

Doing so will definately will get the ball rolling in your favor.. like I said, I'm sure the shop would be willing to settle the dispute once they realize you're not joking around.

 

[cichlid_baby 10+ year member]

I'd hate to be the guy at the back of the shop that thought it was a good idea to hook up the customers equipment without permission.. and I'd really hate to be the guy that gave the "okay" to the poor idiot in the back to do so.

That guy would be looking for the unemployment office right about now... and definately getting his check docked once the owner receives the damage bill or notice of suit.

 

[Mike465 10+ year member]

no
I'd gladly file a small claims against them, they don't even have a leg to stand on.

I never said you can't not file the case but the court will dismiss it once they review it. (After it has been filed)

 

[Mike465 10+ year member]

From some of my google searching.. looks like it is only like $30-$40 or so to file a small claims suit.
Doing so will definately will get the ball rolling in your favor.. like I said, I'm sure the shop would be willing to settle the dispute once they realize you're not joking around.

Thats how much it cost to file the case not the court fees (much higher)

 

[audioholic 5,000+ posts]

I never said you can't not file the case but the court will dismiss it once they review it. (After it has been filed)

Dismiss it on what grounds? That $200 is not enough money to waste the court's time? No offense, but you obviously know nothing about small claims court.
cichlid made some very good points.

 

[cichlid_baby 10+ year member]

I never said you can't not file the case but the court will dismiss it once they review it. (After it has been filed)

The courts will dismiss a case if there are no grounds or merit for the suit (frivolous litigation).. not ever based on the dollar amount of the suit.

 

[PaulD 10+ year member]

I didn't even try to read thru all 8 pages but many shops will not even install equipment that was not purchased from them because too much of it is damaged/doa and they get blamed for it. If I were the shop manager and I even accepted the job, I would have tested the sub in front of the customer before he left the store.

 

[audioholic 5,000+ posts]

I didn't even try to read thru all 8 pages but many shops will not even install equipment that was not purchased from them because too much of it is damaged/doa and they get blamed for it. If I were the shop manager and I even accepted the job, I would have tested the sub in front of the customer before he left the store.

You surely read the first post where the OP stated the shop was not installing the subs, merely building the enclosure. Absolutely no reason to hook the speakers up under those conditions.... none.