I just ordered a Directed 1500D. (in stock)
I always call ahead before putting in an order.
EVERY business is going to have some bad moments. When was the last time a business NEVER sold something that was broken or not working right. Hell go to best buy and see all the crap being returned for one reason or another. IKES sell a lot of refurb amps. A business that sells used/refurbed units is bound to have some bad eggs get out their doors from time to time. For the most part IKES is a kick *** shop that sells quality stuff at a fraction of its original cost. There are literely thousands of happy customers. I was recently apart of another car audio site and they love IKES so much that if you say anything bad about IKES they flame the hell out of you. Thats not cool, BUT it goes to show there are others that love that store.