i can agree with the drivers statement about UPS being rough on packages....
Long story short, i just bought a FI 10" BL from "kharps" on this site...the package, luckily, was insured....below is a pic of the outcome. This package had a weight of 37# but only weighed about 3# when i picked it up to take it inside.
The sub and ALL of the packaging fell out of the hole in the side of the box. Sub was wrapped in bubble wrap and box was packed tight with peanuts.....I'll never use UPS again!!!
whats really sad is the fact that they didnt even hesitate to drop off this EMPTY box. You would think one would be smart enough to see the rip in the box, and inspect for damage or whatever....