ebay advice buyer said my amp was fried

[fatboyracing 10+ year member]

Ok here goes I sent an amp out to a guy on ebay that was working 100% the day I sent it. He gets it and send me an email saying that it does not work no power no nothing. I ask him if he checked for 12 volts ground and remote with a meter he said yes the amp is dead and wants a refund.

I have 100% 300++ feedback on ebay most of which is car audio stuff.

I have no way to know how he wired it up.

I did not list that I took refunds.

He just opened a claim on ebay i am not sure what to do I have never had this happen before.

Can they just charge it back on my paypal or can he take me to court ect

thanks

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[peterwiener]

Ok here goes I sent an amp out to a guy on ebay that was working 100% the day I sent it. He gets it and send me an email saying that it does not work no power no nothing. I ask him if he checked for 12 volts ground and remote with a meter he said yes the amp is dead and wants a refund.
I have 100% 300++ feedback on ebay most of which is car audio stuff.

I have no way to know how he wired it up.

I did not list that I took refunds.

He just opened a claim on ebay i am not sure what to do I have never had this happen before. if so, thats the bottom line. your feedback will help you a bit as well when it comes to ebay.

Can they just charge it back on my paypal or can he take me to court ect

thanks

meaning you had it set for "no returns accepted"?

 

[power-fanatic07 5,000+ posts]

post link to the ebay auction

 

[michaellane 5,000+ posts]

nope you guys will sorta do like peer mediation (sp?) should have included a gut pic of the amp with the date on a peice of paper in the listing and asked that he provo\ide gut pic now

 

[audioimpactxx]

I own a Ebay store relating to car audio. If you noted that you did not accept returns you are fine. In most cases, as long as you have proof of delivery, you will win. You might take a hit on a feedback score though, which sucks but isn't the end of your ebay days.

 

[peterwiener]

I own a Ebay store relating to car audio. If you noted that you did not accept returns you are fine. In most cases, as long as you have proof of delivery, you will win. You might take a hit on a feedback score though, which sucks but isn't the end of your ebay days.

all this.

 

[fatboyracing 10+ year member]

I had no returns accepted and i can prove delivery I am about to respond on the case and I am just going to be honest and hope that they see that

 

[Brian_smith06 10+ year member]

I own a Ebay store relating to car audio. If you noted that you did not accept returns you are fine. In most cases, as long as you have proof of delivery, you will win. You might take a hit on a feedback score though, which sucks but isn't the end of your ebay days.

what is your username on there? you can pm it to me if you like?

 

[*SlappinAzz*]

how does the guy really know its fried, he may not even have checked it...

 

[Klazoid 10+ year member]

Buyer is a scammer he won't take you to small claims.

It's in the hands of paypal.. They will basically toss a coin in the air and call heads..

 

[CrispedUp 10+ year member]

Having 'No Returns' on the auction, doesnt mean shit. If you sold a fully working product, and the buyer receives it and it doesn't work, then its your responsibility to work with the buyer on resolving the problem, i.e., the buyer returning the product back.

Did you write down a serial number or anything for the amp?

Buyer is a scammer he won't take you to small claims.
It's in the hands of paypal.. They will basically toss a coin in the air and call heads..

You dont even know any of the facts, so how can you go out and call the buyer a scammer?

 

[abrhino 10+ year member]

i remember a seller on here going thru the same thing.. IIRC the buyer was a scammer who would make a new ebay acct and repeat the scam.

 

[peterwiener]

Having 'No Returns' on the auction, doesnt mean shit. If you sold a fully working product, and the buyer receives it and it doesn't work, then its your responsibility to work with the buyer on resolving the problem, i.e., the buyer returning the product back.
Did you write down a serial number or anything for the amp?

You dont even know any of the facts, so how can you go out and call the buyer a scammer?

the amp worked fine and the buyer blew it up. his feedback speaks for itself. end of thread. im right, youre wrong.

 

[Ignatowski 5,000+ posts]

buying used car audio eqip on ebay is a buyers risk...........he is screwed

you win regardless of condition - I quit selling on ebay,fees are off the chain

 

[blazeplacid 10+ year member]

I put in my ebay

"refund will only be issued if car audio shop installs item and the product is found to be non working"