I just wanted to say that I have done a transaction with Darren in person, and there was absolutely no problem. I have also spoken with him on the phone many times since then, and doesn't seem to me like the type to rip anyone off. He did mention to me that the subs were packed by the UPS store, so I don't know if that had anything to do with it. From the pics that mjbailey posted, if you look closely, it seems as though where the tears in the surround are, there are perfectly straight "slits" (from a knife or blade) in it. I do not know whether these were there or not before, but from the pics Darren posted, it's hard to see anything of that nature.
Being a frequent shipper at UPS myself, I have seen some of my stuff handled with...well...not the greatest care in the world, and I do also know that they usually put everything in the box, before they cut the box down to size..which could explain the "slits" in the surround. Again, I don't KNOW if this is what happend, but I just don't want to see someone hung out to dry, before all the facts can be gathered.
MjBailey...I'm really sorry you didn't get what was described to you, but there is the possiblilty of poor service on UPS's part....and I'm sure Darren will get this straightened out with you either way.
Good luck to both you guys.