Audio Outlaws Austin/Kyle Tx MAJOR PROBLEMS

[chevyrider96 10+ year member]

Let me say that I have given this shop every opportunity to rectify this situation but they have been reluctant to help and have gone so far as to even stop answering phone calls. This mess started when I purchased a Viper alarm with remote smart start and gps features (5901 & DSM250), I had it installed at Audio Outlaws Texas located in Kyle just outside of Austin, and that is when the trouble started. Withing a couple days of the install the car would not start. I went back to the shop and waited 6-7 hours for a fix that took them 2 minutes when they finally got around to it. After a few weeks the car stopped starting again....called and got the run-around for almost two weeks and car is still not starting. The "manager", Ruben, tried telling me all sorts of stories about not having an installer available and this was after calling a few times a day to no answer, they were now screening calls. Finally a co-worker and another friend offered to call and ask about an alarm install, sure enough ole Ruben not only answered the phone but he was ready to install an alarm system the next day (grrrrrrr)!! In fact Ruben even offered to send an installer out to one of my friends houses...so much for his BS story about not having an installer! SO not only have they taken my money and done an iffy install, they have lied and avoided holding up their end of the deal. My purpose in writing this is to prevent it from happening to someone else and to maybe help Audio Outlaws Texas to get their **** together. I finally called Audio Outlaws today on a friends phone (seconds after calling on my phone) and Ruben answered (imagine that), he started out with the same line of BS untill I told him he had been exposed....he then went from running his mouth to getting quiet . I was told he would have an instaler take care of the issue tomorrow. I will also be sending an email to Directed Electronics, Vipers parent company, and I am also looking for the shop owners contact info. A simple google search also revealed several other similar stories about Audio Outlaws Texas, seems they need to make some improvements....but I have a feeling they won't be around in a few months anyways. One of the friends who called on my behalf today had a similar situation with a sub recone job, it did not get resolved until DD actually called and prodded him to get the **** sub fixed and back to the customer...2 months is a bit excesssive.

I am usually a patient and understanding guy, but when you outright lie to me and pull this kind of **** you will reap what you sow!

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[dirtyunclerandy 10+ year member]

Next time use custom sounds. They may only have the mainstream brands, but they do good work and stand behind it. The guys at outlaws were d-bags to me when I went in there.

 

[JoshC 10+ year member]

*****, go you got callin em out. Ide deff email viper and get ahold of who evers money there playing with

 

[james bond]

I would like to clear the false statements from this individual..1st of all he bought his product at a flea market,guess where,houston tx. just like everybody else rather support habbibis than his fellow americans,that should tell u what kind of jerk he is.we were honost went out of our way for him,when his car left it was working,he calls me 6months later and demands that i reprogram his alarm,1st of all the product wasnt ours,there isnt any warranty on defected product,he called and called and threatened me, he admits him having his friends call posing as a customer,that will tell you what kind of person he is immature!!!.ask him what happened to his eye due to him messing with the wrong person on 6th st,this guy writes reviews,what bout the business he runs in austin,i rather not say the name,why doesnt he say how he smelt like weed,and conversated bout selling weed..We did nothing wrong, but help this loser,and in return he trys to slander us grow up!!! your not a freakin kid bro!!!

 

[Volvowith18psi 10+ year member]

I would like to clear the false statements from this individual..1st of all he bought his product at a flea market,guess where,houston tx. just like everybody else rather support habbibis than his fellow americans,that should tell u what kind of jerk he is.we were honost went out of our way for him,when his car left it was working,he calls me 6months later and demands that i reprogram his alarm,1st of all the product wasnt ours,there isnt any warranty on defected product,he called and called and threatened me, he admits him having his friends call posing as a customer,that will tell you what kind of person he is immature!!!.ask him what happened to his eye due to him messing with the wrong person on 6th st,this guy writes reviews,what bout the business he runs in austin,i rather not say the name,why doesnt he say how he smelt like weed,and conversated bout selling weed..We did nothing wrong, but help this loser,and in return he trys to slander us grow up!!! your not a freakin kid bro!!!

What a horrible eye sore paragraph that was. Please learn to use punctuation and how to type a general sentence before even attempting to defend yourself. If your work is anything like your paragraph, just close down shop now cause you sir, are the definition of fail. That is all.

 

[Vis01]

I would like to clear the false statements from this individual..1st of all he bought his product at a flea market,guess where,houston tx. just like everybody else rather support habbibis than his fellow americans,that should tell u what kind of jerk he is.we were honost went out of our way for him,when his car left it was working,he calls me 6months later and demands that i reprogram his alarm,1st of all the product wasnt ours,there isnt any warranty on defected product,he called and called and threatened me, he admits him having his friends call posing as a customer,that will tell you what kind of person he is immature!!!.ask him what happened to his eye due to him messing with the wrong person on 6th st,this guy writes reviews,what bout the business he runs in austin,i rather not say the name,why doesnt he say how he smelt like weed,and conversated bout selling weed..We did nothing wrong, but help this loser,and in return he trys to slander us grow up!!! your not a freakin kid bro!!!

wait.. You mean some hood ninja driving a nigpala ss may not be a hard working/contributing member of society?! Say it aint so

 

[RAM_Designs 5,000+ posts]

uhhhh....

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[austinposse]

" beware all ruben is a con-artist " do not do business with this company

 

[05trailblazer 10+ year member]

lmao fart

 

[GAMEOVERCCA 10+ year member]

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