Atomic Loudspeakers....Horrible!!!!!

[Toxic Tuan 10+ year member]

My friend from out of town have been trying to get his subs reconed for a week. We drove 4 times to Atomic...the drive is an hour 1 way each time. Every single time...they said the subs were ready...and every single time when we get there...they would come up with excuses. The lady owner of Atomics...Mrs. Wu...I believe is her name is completely crazy. I've dealt with bad customer service before...but it's this case is unheard of. She's completely insane. You will never believe me until you've actually dealt with her. She's is honestly like a little kid...who will hang up on you. On one occasion...we drove for an hour and were 5 mins from Atomics...said said it was too late and told us on the phone to turn around and go home. We were 5 mins away!!!! The next business day she made my buddy stand outside on the side walk to wait for 4 hrs...and then tell him to go home because she couldn't verify who he is and doesn't remember him dropping off the subs. He got upset and started yelling...guess what...she said the price of the recones went up from $75 to $900 for 2 subs. It's completely stupid. I've talked to other people and they've had the same bad experience. Some have had their subs there for 6 months and still waiting.

If you're planning on doing business with the people from Atomics...then think twice. Or you will regret it. I don't know how they stay in business. It's beyond believe and completely bazaar. //content.invisioncic.com/y282845/emoticons/mad.gif.c18f003ab0ef8a0d9c27ca78d77a6392.gif

BTW: as far as the sub performance on woofers before going to get reconed...we had 3 good burps on a pair of the APX's. After that...it never saw the same number again. The sub fatigued really fast...and dropped 0.5 db's at about 152 db's. Definitely low quality.

Tuan

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[PatFitz9 10+ year member]

thats ridiculous. some people are just dumb

 

[snoopdan 5,000+ posts]

Yep, my teams' experience with Atomic has been below par as well. Their APX just wasnt what it was all cracked up to be. .. did lower numbers on the Termlab than what we expected it to do.

Sorry to hear your problems with them Tuan, but ive found recently that many large name manufactuers like SJA just dont have their shit together at all. I can think of 3 other highly mentioned brands on this fourm that have questionable manufacturing capabilities. Makes me just want to build my own subs //content.invisioncic.com/y282845/emoticons/crap.gif.7f4dd41e3e9b23fbd170a1ee6f65cecc.gif

 

[mrogowski 5,000+ posts]

Sounds like something out of a very bad movie...

 

[denim 5,000+ posts]

a few years ago I ordered 4 Atomic amplifers, they went to trinidad for some unknown reason

 

[Audio Junkies 10+ year member]

I still get amazed by how some companies actually stay in business.

 

[mannyb18b]

lol. trinidad

 

[Lowjacker 10+ year member]

note to self .......:avoid atomic products:

sorry to hear of your problems.....if there is a next time i would just pick up the subs finished or not and take them somewhere else to get reconed.

 

[btnhfan 5,000+ posts]

I have had nothing but good experiences with atomic.

They were very helpful to me on the phone.

IMO, the APX is one of the best spl woofers out there.

For us its louder than MT, and hasnt blown as much.

Nothing has tested louder than an APX yet.

 

[saywhat? 5,000+ posts]

he took 2-3 weeks to get back to my email.

 

[mannyb18b]

I have had nothing but good experiences with atomic.
They were very helpful to me on the phone.

IMO, the APX is one of the best spl woofers out there.

For us its louder than MT, and hasnt blown as much.

Nothing has tested louder than an APX yet.

Sounds like your alone on this one

 

[btnhfan 5,000+ posts]

Well I delt with the company last March I think?

A lot can change in 6 months.

But as far as the woofers go, I couldnt be happier.

 

[DBfan187 5,000+ posts]

a few years ago I ordered 4 Atomic amplifers, they went to trinidad for some unknown reason

//content.invisioncic.com/y282845/emoticons/laugh.gif.48439b2acf2cfca21620f01e7f77d1e4.gif

 

[donpisto 5,000+ posts]

Trinidad, lmao...anywhow, d.amn thats just plain retarded...i would smack her up in no time...shoot id see if i could take some legal action..i think you actually may be able to...hit her where it hurts...THE POCKETS!

 

[snoopdan 5,000+ posts]

Trinidad, lmao...anywhow, d.amn thats just plain retarded...i would smack her up in no time...shoot id see if i could take some legal action..i think you actually may be able to...hit her where it hurts...THE POCKETS!

when dealing with people as Tuan described, you actually thing litigation will do anything? Havent you seen those crazy asian people on judge hatchet's courtroom when they have a ruleing against them? They like, dont think the law exists as far as they're concerned and act like the whole world is out to get them. I totally know where Tuan is comming from //content.invisioncic.com/y282845/emoticons/laugh.gif.48439b2acf2cfca21620f01e7f77d1e4.gif

I can just imagine tuan with a blown subwoofer in each hand being yelled at by a 4 foot tall chinese woman in broken engrish //content.invisioncic.com/y282845/emoticons/crap.gif.7f4dd41e3e9b23fbd170a1ee6f65cecc.gif//content.invisioncic.com/y282845/emoticons/laugh.gif.48439b2acf2cfca21620f01e7f77d1e4.gif