All you have to do is make some hell in the store, ask for the manager, BE NICE with him or her, walk them to your car, show them what is wrong, ask them to fix it or ask them to take everything they put in out, you have 30 days with them on stuff like this, Moving the box is bulsshit, if you had to move the box to get to your spare, i guess that kills your warranty as well. If this dosent work, after BEING NICE, then ask for the ole REG office number. They hate whn you do this, no manager wants his or her store called in about customer compliant.They loose bonuses behind stuff like this. All in saying is, there was a why to fight this"BE NICE" !!!