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Lol
It is funny but on a semi serious note, ryobi, rigid and Milwaukee are all owned by the same parent company when I called their HQ about 5 years ago.
Rigid warranty is a joke and at least the Milwaukee and ryobi warranties are pretty cut and dry with time frame.

Yeah TTI. I have used Rigids warranty one time for a trigger issue and was pretty good IMO. 99% of my power tools are orange and red.
 
Yeah TTI. I have used Rigids warranty one time for a trigger issue and was pretty good IMO. 99% of my power tools are orange and red.
I filed a warranty claim with R and they claimed to have lost it during a data transfer. I submitted docs and they lost those. I resubmitted and they claimed they didn't arrive but the signed for package says otherwise. They finally warrantied the batteries. 2 years later I needed new batteries and they refused that warranty since I didn't file a separate warranty claim with the 1st set even though they had documents on their end confirming they approved the initial replacement.

I got Reds and never looked back. 1 warranty claim, occurred during the 5 year period. Item fixed no questions asked and it remained under warranty during that 5 year time span. Pretty black and white/ cut and dry. Supposedly greens are the same way from date of receipt to expiration, no additional claims or warranty cards bs just drop at a repair center.
 
I filed a warranty claim with R and they claimed to have lost it during a data transfer. I submitted docs and they lost those. I resubmitted and they claimed they didn't arrive but the signed for package says otherwise. They finally warrantied the batteries. 2 years later I needed new batteries and they refused that warranty since I didn't file a separate warranty claim with the 1st set even though they had documents on their end confirming they approved the initial replacement.

I got Reds and never looked back. 1 warranty claim, occurred during the 5 year period. Item fixed no questions asked and it remained under warranty during that 5 year time span. Pretty black and white/ cut and dry. Supposedly greens are the same way from date of receipt to expiration, no additional claims or warranty cards bs just drop at a repair center.

Jesus... Yeah that would deff make me steer clear of them.
 
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