Where can I send Crystal components for repair, bought online :(

[DarkSide_Audio 10+ year member]

I purchased a set of Crystal 3 way components in a close out deal from http://www.lightav.com, they stayed in the box for several months till I got the chance to install them, now that they've been installed i notice a few non working pieces, mainly the 6.5" woofers.

The 6.5" woofers won't even pop when tested by a battery, I havent put a DMM on them to see if it gets a resistance reading, but thats my next step.

Anyway, since it's been so long since I bought them, I'm not sure if the warranty will still be applicable, and if it isnt i need to know where i can send them to be tested and repaired, if anyone has any idea.

The owner of http://www.lightav.com isnt in the store yet since its still early, but im getting ready to call him as soon as he opens up.

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[azbass 5,000+ posts]

http://www.crystalmobilesound.com/contact.htm

 

[DarkSide_Audio 10+ year member]

I wasnt sure if they would take in products not sold through an authorized retailer

 

[headless 10+ year member]

I'm sure they'll take em...just don't expect free/warranty service