I ordered 2 12 type R's on Jan. 16 recieved them no sooner than Feb. 8. One had a 6 inch hole in it and was done before shipping because both boxes were just fine so they didnt check their products before shipping. Then customer service sucks and it took me about a weeks worth of emails for them to listen to me and give me the address I had asked for like 10 times. So i finally mailed it back and they said they would send it back to the factory for repairs. I didnt want repaired refurbished goods but I said okay knowing that the sub was beyond all repair. I got a call this morning the man said he would have another one sent when possible. Which is good but still it is about 1 month longer than i wanted my whole system installed! But they did finally say I will get a product so that makes me happy considering I figured that was just money down the drain for sure i will update you when it comes in.
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