THUNDERBIRD 10+ year member
CarAudio.com Veteran
you should have taken pictures. but sounds like the starter kill on the alarm went bad. i have seen it alot there should have been a green and purple wire hooked onto the ignitions wires of the car under the dash, i would have cut them back about 3 inches and connected green and purple and that should have solved it then, if a shop installed it i would have taken it to them and told them what happened what you had to do and they would probly replace the relay pack on the remote start.