Does matter where he bought the sub, We were paid to build a box, replace a battery under the hood and take a speaker wire and put it on a sub.
This kid reads online that everything in its mother is wrong, from people across the country and things all of a sudden he knows what he is talking about. If he is so smart why didn't he install it himself. Why did the sub play the first time, Why did the sub play the same the second time.
Doesn't matter, his opinion against mine. He thinks we are bad installers, I think he is a bad listener. When I recommend to keep the upgraded alternator and not take it out you and he does it anyway, his voltage dropped. He didn't listen to me.
The ground wire has nothing to do with the sub. Its the same ground wire in the car since august that he admits worked great for eight months.
Now all of a sudden its wired wrong. Sorry, can't agree from a person that goes his short education from a bunch of forum that have people that just want to bash and call me names. Its childish.
We installed the sub once, Installed it again to make sure that it was correct. It left the shop correct, he himself was happy end of store. No need to bash us for trying to keep good customer service.
You can't make everyone help even if you spent a million hours on the car and it was perfect. The customer is just looking for an excuse to justify his decision to go against our recommendations. When in fact our there may be damage to the sub because he chose to listen to uneducated individuals other then ourselves this is what happens and this is what shop managers and owners have to deal with day in and day out. The car worked when it left, was recommended not to use. Our fault for touching the car in the first place I guess. There were wrong.
Our awards to not say anything other than we have a history of winning national awards that most have not. Were not the best, were not the worst, but we have been around the block for sometime and know what were talking about here.