lmao, you just literally lied you *** off.Does matter where he bought the sub, We were paid to build a box, replace a battery under the hood and take a speaker wire and put it on a sub.
This kid reads online that everything in its mother is wrong, from people across the country and things all of a sudden he knows what he is talking about. If he is so smart why didn't he install it himself. Why did the sub play the first time, Why did the sub play the same the second time.
Doesn't matter, his opinion against mine. He thinks we are bad installers, I think he is a bad listener. When I recommend to keep the upgraded alternator and not take it out you and he does it anyway, his voltage dropped. He didn't listen to me.
The ground wire has nothing to do with the sub. Its the same ground wire in the car since august that he admits worked great for eight months.
Now all of a sudden its wired wrong. Sorry, can't agree from a person that goes his short education from a bunch of forum that have people that just want to bash and call me names. Its childish.
We installed the sub once, Installed it again to make sure that it was correct. It left the shop correct, he himself was happy end of store. No need to bash us for trying to keep good customer service.
You can't make everyone help even if you spent a million hours on the car and it was perfect. The customer is just looking for an excuse to justify his decision to go against our recommendations. When in fact our there may be damage to the sub because he chose to listen to uneducated individuals other then ourselves this is what happens and this is what shop managers and owners have to deal with day in and day out. The car worked when it left, was recommended not to use. Our fault for touching the car in the first place I guess. There were wrong.
Our awards to not say anything other than we have a history of winning national awards that most have not. Were not the best, were not the worst, but we have been around the block for sometime and know what were talking about here.
//content.invisioncic.com/y282845/emoticons/applause.gif.bb805d8088f72dbc2fe808c29e85fb4c.gifpersonally.....i'm more apt to give my money to a shop that can admit and fix when they've done wrong than one who claims that they never make a mistake. EVERY shop makes mistakes....its how you handle the situation that defines a REAL shop.
x2, They admit they ****ed up, say sorry and maybe offer something for free if its a nice guy. Then they would hold my business, but just the name team nutz would make me wonder.//content.invisioncic.com/y282845/emoticons/rolleyes.gif.c1fef805e9d1464d377451cd5bc18bfb.gifpersonally.....i'm more apt to give my money to a shop that can admit and fix when they've done wrong than one who claims that they never make a mistake. EVERY shop makes mistakes....its how you handle the situation that defines a REAL shop.
what are you missing? i did take my car back the very next day for them to look at it.He definitely didn't handle things right on his end, but neither did you.
You should have called him up, told him things don't sound right, and ask him to double check everything. Sure you can go online and look for things to test, but the truth is they did the install and they should be responsible for all testing and verifying.
If he told you not to do something and you did it anyway, you're at fault for that. I PERSONALLY have lost equipment to friends because of that. "Do not turn the bass boost up", blown woofer.
What should have happened is you take the vehicle back and they install the 3000w amp. If the sub fails and everything is still how it was set, then they should cover it.
On a side not, it's just like the computer industry. I work at a PC shop in Zelie. The thing that frustrates me the most is when someone who obviously knows very little about PCs goes online, gets information, and trys to tell me either I messed up or I'm not doing things right. Granted, I don't take the shortcuts like their grounding, but still I know what I'm doing and I admit when I made a mistake. But to have a customer argue with me when they themselves don't know is very testing.