- LAST AND FINAL POST -
To anyone confused - i'm going to clarify what happened with Nutz' shop. You've all seen the pictures, so here goes..
On or around Sept. 2006 i went to team nutz to get a system installed. I was informed that they were carrying RE products, which i heard people raving about on CA and ROE, and i asked what would fit my budget. He charges full msrp for RE products (stupid mistake on my part spending $400 each on an RE SX 12).
Anyway at that time i was a noob so i took 2 RE SX 12's along with a US Amps AX-1500de. System installed, i enjoyed it. I also got my car tinted there (return customer). I never 'inspected' this system because i had no knowledge of what to look for, whats bad, whats good, etc. I trusted them - bad move.
About a year later i started to experience problems with my system.. mainly distortion and a 'fapping' noise coming from my 12's. Talked to Nutz about this issue, and he said its "too hard to guess", I then said i would take care of it myself but I was interested in getting an RE XXX 18. He quoted me about $800 more than my other supplier.. so i didn't buy the RE XXX from him. I then contacted him about them building me a custom box for my car in the backseat for the XXX 18. I did this because i wanted loud low bass and i've seen many sedans converted for 18s.
We set a date for them to build the box and install the XXX 18 into the box. He told me it would take 2 days and i would have to leave my car there overnight. I agreed. The day it was ready, before picking the car up i get a call from Ed (Nutz) saying this, and i quote, "Hey man, just calling to say your car is ready... but there are some problems. We installed everything, but man there is literally NO bass. This thing isn't even vibrating or moving. We tried playing it even with the gains all the way up and we smelled something burning so we turned it off. We dont recommend you play this until you get a bigger amp. I wont ever sell an XXX again because this thing needs literally a million watts just to move or create ANY bass. Greg at US told me you need an AX-3000de minimum just for the XXX to work."
I said okay, so when i picked my car up, low and behold he was right - no bass. At that time i received my Excessive Amperage alternator, had that installed ASAP and attempted playing the system once again. Same problem - no bass.
Went on ROE about my problem. Immediately people said it was probably wired out of phase or incorrectly and to get it wired correctly. Went back down to Nutz to have them assess their **** up. They took the sub out in front of me, re-wired it while i was standing there, put it back in and as i was standing in the showroom, they started to play it and one of the customers looked at me and said "holy shit is that your truck??" because it was hittin low and hard.
Ed then tells me "Yeah man we probably just wired it backwards or somethin." He then proceeded to tell me i need an amp on my hi's, blah blah blah. Avoided admitting he ****ed up and didn't offer any refund or any other assistance.
After this, with my XXX apparently wired correctly and my new alternator in, i still got distortion and a fapping noise. Went to Total Image and Auto Illusions to have them inspect my system for problems - they immediately caught the braided wire issue, they were confused as to why they used 1/0 everywhere but then braided wire at the amp... my power wire under the hood fell out of the fuse block as soon as they touched it. They told me this needed upgraded, blah blah blah. Went to Auto Illusions where Tim helped me upgrade my grounds under the hood and replaced all my wiring in the trunk for a small fee. Did a quality job on the wiring too UNLIKE team nutz' where the copper terminals literally fell off of the 1/0 wire. Sent my amp back for repair, they repaired a capacitor which fixed the 'fapping' noise. Still had tons of distortion.
Sent amp back a SECOND time, since i truly believed thats where the true problem lied, and through describing my problem to J.R., the VICE PRESIDENT of US Amps, he saw that Team Nutz used PAINTED SHEET METAL with WOOD SCREWS as a ground. He immediately notified Dirk, the designer of the amps to check the transistors because they normally can go bad if a bad ground was used. Bang - that was the problem. Transistors were effed beyond repair due to a bad ground (curteousy of Nutz) so they replaced those. Amp came back, and system is now flawless (no thanks to Nutz.) I also re-did most of the wiring myself, including on my XXX 18 - put 10 gauge knukonceptz on that beast.
So, in a quick run-down of what Nutz did wrong/****ed up:
- Painted sheet metal in trunk as ground, with wood screws (which damaged my amp's transistors)
- Braided wire used in conjunction with 1/0 when 1/0 should have been used for a 1.5-1.7kw system
- Power wire under hood fell out of fuse block, wasn't secured by the screw at all
- Grounds under hood not upgraded
- Car was left a mess
- Rear door panels have small 'cuts' all over them
Not to mention that as me and my previous boss watched them install my 12s (they were almost done when we showed up), the dude blew about 4 fuses in my car.
NOW the issue is that Nutz is coming on the internet attempting to defend his 'reputation' and lie, lie lie about what exactly happened. He knows he cannot prove that he didn't **** up as I have pictures to prove he did...so he sits there and attempts to draw the attention away from the TRUE issues as i have listed above and whines about my stock alternator dropping voltage - which COULD have been why the capacitor in the amp was bad, and i take blame for that, but the issues i listed are still Nutz' fault. As a returning customer i should have been issued a full refund on the install labor, and asked how else could they help.
Instead i was told i was an idiot, i don't know what i'm talking about, i believed my "Internet Buddies" over him (he was reffering to people on caraudio.com and roe) even when i said some of these people have systems pushing 40,000 watts.
He will continue to lie and attempt to get the attention off of his **** ups, but the truth of the matter is they ****ed up, won't admit to it and keep trying to take the attention off what they did. Nutz, you can continue having your buddies sign up and post here in your defense, but pictures don't lie. STFU.
Nutz power wire job:
Also, not to mention that after i posted here negatively reviewing Nutz' shop, he threatened to SUE me for libel and slander. SUE a customer because they reviewed your shop negatively when you damaged their equipment and screwed up their install..hmm..