sonic elxtronix sucks yet again.......

[BIGsherm7272]

ok, so at first, I was mad about their warranty policy about no exchanges on defective cd players, so I had to send back my kenwood KDC-X790 to get repaired, so I basically payed for a new one. But I was a little ok with that. This is where I get a little pissed. ok, So they recieve my cd player, had it repaired, and sent it back. Only problem is that they ONLY sent me the unit.......no wiring harness, remote, or manuals, or metal casing which I HAD sent back with it, cause they said it was necessary. And at first, they wanted me to pay for the shipping of the missig articles to get back to me. This is where I *****ed them out and talked to the manager, and he finally decided to pay for the shipping. This company has horrible customer service. Just wanted to share my experience......

Click to read more...

 

[stuckinok 5,000+ posts]

they do ****

 

[Calikid 5,000+ posts]

u got bad luck my friend, everything for me has gone well.

 

[BIGsherm7272]

u got bad luck my friend, everything for me has gone well.

thats what I hear from many people, so I was like wtf......

 

[MBrock4u 10+ year member]

This is one of the reasons why I don't buy online. The only one I feel safe with is crutchfield. I understand there are some great deals online, but I'm not willing to take the chance of getting screwed! I have the big advantage of living around a major metropolitan area, which alot of people on here don't have. Most of the time, when I see something I can usually track it down at a local shop somewhere around here. For those who live in small towns and would have to drive a long way to get to a good shop, I completely understand the need for buying online. It just sucks to see these companies ripp people off!

 

[mike dressure 10+ year member]

that sucks but ayleast they are going to pay the shipping for the other items that werent sent back

 

[LeX 10+ year member]

I just bought an amp from them should be arriving soon. Got it off fleabay cause it was $15 less than off their website //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

 

[Platestacker45 10+ year member]

This is one of the reasons why I don't buy online. The only one I feel safe with is crutchfield. I understand there are some great deals online, but I'm not willing to take the chance of getting screwed! I have the big advantage of living around a major metropolitan area, which alot of people on here don't have. Most of the time, when I see something I can usually track it down at a local shop somewhere around here. For those who live in small towns and would have to drive a long way to get to a good shop, I completely understand the need for buying online. It just sucks to see these companies ripp people off!

The best prices can be had from Online stores. Paying for stuff in town, you gonna be paying retail or MORE! The cheaper you get your stuff the cheaper the company is and usually has poor customer service. You'll pay out the bung hole at Crutchfield too.

 

[MBrock4u 10+ year member]

Overall that hasn't been the case. I don't mind paying a little more for peace of mind.