Sorry was out of town or would have replied to the thread sooner. I dont know the specifics of your install since you talked to our tech, but if there is any issue it is covered by warranty. Make certain you charge your battery before any re-installation of any ALT. Your battery should be at 12.8 with the car off and car on should be 13.8V-14.4V. Each unit is tested and a spec sheet provided with your purchase. It should be very clear in that document what amperage your unit outputs at what RPM (there is a graph). Normally about 55-60% output at idle.
Was the optima installed at the same time of the ALT and was that battery charged prior to install? "New" battery does not make them charged batteries. Always charge your battery with a trickle charger for atleast two hours prior to install. This again is listed on the sheet you received with specs.