Second Skin Audio FTL...LOL customer service

[macq32 10+ year member]

I dunno man, I think there's part of this story missing. People don't flip out for no reason. //content.invisioncic.com/y282845/emoticons/fyi.gif.9f1f679348da7204ce960cfc74bca8e0.gif

ummm... do you live in a bubble dude?

 

[soundsolutions Pro Seller]

Ant & Second Skin allways get my referrals/business due to his great attitude & great product. Plus having personally met him, done business with, and talked shop with him on a number of occasions, he's proven to me to be very trust worthy and a great businessman.

and thats my .02 cents //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 

[iamamp3pimp 5,000+ posts]

Just spoke with Ant on the phone, really good dude, and he will get my business when my wifes build gets under way.

-Robin

 

[Anthony Collova 10+ year member]

Hey Robin

It was good to speak with you today!

Let me know if there is anything else you need!

ANT

 

[Brian_smith06 10+ year member]

you might be getting a call from me in a few weeks. i would like to discuss what i buy before hand

 

[snb778 5,000+ posts]

i don't know if i would have flipped out on the kid, but i could see getting calls about that getting frustrating.
but then again i suppose he would want to get rid of the damaged stuff, so if he has buyers why not just make some money off it and be done with it.

i don't think its really worth it to post here trying to ruin the guys reputation.

x2 all of this except your last statement.

as a business owner, you know the only way you get a good rep is 2 things

A. your product

B. the way you treat your clients, (C.S.)

if you do someone wrong, just once, 99% of the time you just lost that client

if you call that client back and try to make it right, you MIGHT get them back if you are lucky.

getting treated like that is un-acceptable, ESPECIALLY by the owner... these aren't Best Buy employees here. he has every right to show his bad experience

 

[GAM3OVR 5,000+ posts]

After reading 126 posts

Respect for ls2 (down)

Respect for Ant (up)

Btw, Ant, i'm about to call you //content.invisioncic.com/y282845/emoticons/wink.gif.608e3ea05f1a9f98611af0861652f8fb.gif

/thread

 

[WhoSayWho? 5,000+ posts]

x2 all of this except your last statement.
as a business owner, you know the only way you get a good rep is 2 things

A. your product

B. the way you treat your clients, (C.S.)

if you do someone wrong, just once, 99% of the time you just lost that client

if you call that client back and try to make it right, you MIGHT get them back if you are lucky.

getting treated like that is un-acceptable, ESPECIALLY by the owner... these aren't Best Buy employees here. he has every right to show his bad experience

Who does? The OP did not have a bad experience with SecondSkin. In fact, he reports that his personal experience was excellent. Above and beyond what should be expected.

The supposed bad experience only comes to us second hand. Based on my own personal experience, I am more than willing to give Ant the benefit of the doubt here. He's earned that.

 

[orangecounty1 10+ year member]

Just spoke with Ant on the phone, really good dude, and he will get my business when my wifes build gets under way.-Robin

oh no, what do you have planned.....//content.invisioncic.com/y282845/emoticons/crazy.gif.c13912c32de98515d3142759a824dae7.gif

 

[Worlddre 5,000+ posts]

x2 all of this except your last statement.
as a business owner, you know the only way you get a good rep is 2 things

A. your product

B. the way you treat your clients, (C.S.)

if you do someone wrong, just once, 99% of the time you just lost that client

if you call that client back and try to make it right, you MIGHT get them back if you are lucky.

getting treated like that is un-acceptable, ESPECIALLY by the owner... these aren't Best Buy employees here. he has every right to show his bad experience

not before make any attempt to contact the owner on his own. He had no reason to post this to try to ruin the mans business without verifying on his own. Its the same with the classifieds here you contact the seller first and then if nothing happens to leave feedback

 

[bigbangtheory 5,000+ posts]

Think the OP has been pwned!

I spoke with Ant before...........I am sure he don't realize it was me and he was friendly and to the point and when I ordered off him, it went smooth sailing and was extremely fast to boot. Nothing but positive things to say about him and his products.

I am sure some people are in shock with that statment with how I stick up for Fatmat, but I have never talked down about Second Skin.......ever.

Would buy off them again if it wasn't for everyday life, which is uber expensive in my case.

 

[iamamp3pimp 5,000+ posts]

oh no, what do you have planned.....//content.invisioncic.com/y282845/emoticons/crazy.gif.c13912c32de98515d3142759a824dae7.gif

something that will be done before the mini

//content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 

[LaserRed38 10+ year member]

Hey Ant, this has nothing to do with the OP, but I emailed you about a month ago asking how much Damplifier I would need to do my car. I'm sure you get a lot of emails everyday and it didn't really bother me that much because I wasn't ready to order yet, but I am getting closer to ordering. The only thing is because of my work schedule I don't really have time to call you and talk to you directly (which is why I emailed). I was a little miffed to not get a reply, though... :-/ No hard feelings!

 

[audioholic 5,000+ posts]

Dear Slim, you still ain't called or wrote, I hope you have a chance

I ain't mad - I just think it's FUCKED UP you don't answer fans

If you didn't wanna talk to me outside your concert

you didn't have to, but you coulda signed an autograph for Matthew

That's my little brother man, he's only six years old

We waited in the blistering cold for you,

four hours and you just said, "No."

 

[CobraStang98 10+ year member]

Talked to Ant in the past... Was a cool dude and answered all my questions i had for him. Didn't even buy any product right then and there either. Shopped around for awhile and found his CS/product quality to be outstanding. Plus the prices are extremely good for the product quality you are receiving.

 

He has gotten my business/friends business(referrals) in the past and will continue to in the future.