I spent my money on the product and there wasnt many people complaining about it falling off, maybe one here and there...I wasnt supporting Ben at ED, I was stating what my shipping experience was. Personally I dont think I would EVER buy something from ED again. But if someone asks me about my experience I am going to be honest and there is not alot of that around here.
If you dont like talking to someone at RE that doesnt know what is going on then you b*tch about it. I dont know who else answers Tech questions other than Dave. But if they are building speakers, organizing orders, ordering parts, organizing promotions, preping their show cars, contacting authorized dealers, and probably much more... and now you want them to stop what they are doing to answer every single or respond to every single tech call, that would be crazy... think about how many newbies ask questions here about something simple??? it drives me crazy.... think about their situation...
and I have to agree with the person that stated that everyone was complaining about not getting through to RE to place their orders, now its something else....