Problem with eD? Here's where you can get answers.

[josh99ta 10+ year member]

ICIX is hardly a neutral place to debate such matters. I will not register over there just to say what I already have. If I posted over there, it would just get written off as a lie or some half-truth, just as Ben has already done with all of these issues. After Ben posts, the eD supporters would then flood in to flame here and there about how I'm just bashing for no reason and that Ben is some sort of audio god who loves each and every one of his customers.

I will say that the thread about all of this on CAF brought up a very good point, posted by Jeremy. Friendship/family and business is best left apart because of these exact reasons. If you're a customer, and you give eD money, they take care of you. The employees especially are good guys, too bad the owner isn't more like them. Its when you start getting personal with people that things can go sour, as they obviously have with eD. I wont buy from eD again, simply because of Ben. Same reason people wouldn't buy AudioMobile because of Matt Overpeck. It had nothing to do with the product, because AudioMobile had a good product, and now more than ever eD does as well. It wasn't about the product though. It had everything to do with the fact that buying that product would support a total douche, and I'm not prepared to give my money to someone like Matt Overpeck or Ben Milne.

 

[delvryboy 5,000+ posts]

ICIX is hardly a neutral place to debate such matters. I will not register over there just to say what I already have. If I posted over there, it would just get written off as a lie or some half-truth, just as Ben has already done with all of these issues. After Ben posts, the eD supporters would then flood in to flame here and there about how I'm just bashing for no reason and that Ben is some sort of audio god who loves each and every one of his customers.
I will say that the thread about all of this on CAF brought up a very good point, posted by Jeremy. Friendship/family and business is best left apart because of these exact reasons. If you're a customer, and you give eD money, they take care of you. The employees especially are good guys, too bad the owner isn't more like them. Its when you start getting personal with people that things can go sour, as they obviously have with eD. I wont buy from eD again, simply because of Ben. Same reason people wouldn't buy AudioMobile because of Matt Overpeck. It had nothing to do with the product, because AudioMobile had a good product, and now more than ever eD does as well. It wasn't about the product though. It had everything to do with the fact that buying that product would support a total douche, and I'm not prepared to give my money to someone like Matt Overpeck or Ben Milne.

your not going to see any flame from me

it sounds like you have a legitimate problem with a personal dealing you had. i wouldn't mind hearing both sides though.....

my intentions were not to flame nor blindly back eD. i would just like to see some proof of these claims (not talking about you josh)

 

[chadillac3 10+ year member]

ICIX is hardly a neutral place to debate such matters. I will not register over there just to say what I already have. If I posted over there, it would just get written off as a lie or some half-truth, just as Ben has already done with all of these issues. After Ben posts, the eD supporters would then flood in to flame here and there about how I'm just bashing for no reason and that Ben is some sort of audio god who loves each and every one of his customers.
I will say that the thread about all of this on CAF brought up a very good point, posted by Jeremy. Friendship/family and business is best left apart because of these exact reasons. If you're a customer, and you give eD money, they take care of you. The employees especially are good guys, too bad the owner isn't more like them. Its when you start getting personal with people that things can go sour, as they obviously have with eD. I wont buy from eD again, simply because of Ben. Same reason people wouldn't buy AudioMobile because of Matt Overpeck. It had nothing to do with the product, because AudioMobile had a good product, and now more than ever eD does as well. It wasn't about the product though. It had everything to do with the fact that buying that product would support a total douche, and I'm not prepared to give my money to someone like Matt Overpeck or Ben Milne.

I've heard both sides now, and I can see both of them. It really came down to the perceived worth of that 1000m...it appears y'all had a deal, and Ben did deliver, but you weren't happy with the results. Now, don't take the meanly as Ben certainly did appear to come out better on it, for sure, but from reading your story and hearing his it doesn't sound like there was anything unethical about it. In his eyes the 1000m was worth much more than you sold it for, and therein lies the difference.

You and many others on here will be unwilling to go to ICIX, but Ben sure wouldn't want to spend much time on here either. There really is no way this will be sorted out. The SIN folks are going to continue to have their say, and eD's new products will have to speak for themselves here in the upcoming months.

As Jeremy said on CAF, these posts on here are exactly why you don't let business and friendship mix. Maybe someday the SIN folks and Ben will get along, but it may never happen. My personal experiences with Ben have really been fantastic, and continue to be that way.

 

[chadillac3 10+ year member]

my intentions were not to flame nor blindly back eD. i would just like to see some proof of these claims (not talking about you josh)

That's what I'm having a hard time finding. The people who have legitimate things to say are Loyd, Josh L, Josh G, and maybe one or two others. The rest of it is pure speculation, and compounding of what the guys above said. We keep hearing comments like "eD always seemed shady so I won't ever buy from them." What does that prove? Literally about 1/3 of the posts on those two big threads are like that, and they don't speak from personal experience, but rather what they're reading in one thread.

 

[mustatang 10+ year member]

don't speak from personal experience

Go reread, seriously. I think you missed over half the information. The info is here. It's not worth addressing to eD. That's obvious.

 

[delvryboy 5,000+ posts]

Go reread, seriously. I think you missed over half the information. The info is here. It's not worth addressing to eD. That's obvious.

you were there, info was shared with you without a problem. you looked at some defective drivers, and what some of the common problems were with them. what is the problem with that? didn't think they were going to have a defect rate like every manufacturer?

as far as the K/ O motor drivers you speak of, i myself am looking to get some more details about this....

 

[chadillac3 10+ year member]

Go reread, seriously. I think you missed over half the information. The info is here. It's not worth addressing to eD. That's obvious.

You first. I caught every last page of it...most of it was people repeatedly posting the same stuff over and over.

 

[josh99ta 10+ year member]

Lets say you're working on an online deal. John Doe is selling you Product X for $300. You go ahead and pay John Doe, and you're told it'll be a month before you can get your product. Keep in mind that you need this product because you're competing. John Doe goes ahead and spends your $300 and you still dont have anything to show for it, and the weeks keep rolling by, and still no Product X in your hands. John Doe begins to get short with you and sign off of AIM when you try to talk to him about where your product is. But you've heard John is a good guy, so you dont get too worried. Finally, you get Product X roughly five months after the initial transaction took place. John said Product X was an awesome product and truly top notch, yet when you get it, it's in less-than-perfect shape at best, and to top it all off, Product X clearly says that it's a prototype. Clearly John wasn't exactly honest with you on the condition of Product X. To top all of this off, John lies and says that it's not a proto, but that it's been modified by the company to give you an edge in competition, and the proto sticker is there so you can sneak into a class you shouldn't be in. You're an ethical guy so you can't run the amp in you car and keep a clear conscious, even though you basically know that the amp hasn't been modified and John lied to you. As an ethical person though, you still can't take that risk. John refuses a refund on Product X that was not in the condition is was supposed to be in, when you know he's got the money. John could refund you the money, keep $50 for himself, and then resell Product X once he got it back for profit yet again, making him even more money, and keeping a customer happy.

From an ethical standpoint, you dont think you deserve to get your money back? Do you think you deserve to be stuck with a less-than-quality Product X that you're going to have to sell for a huge loss? Do you think John is right in not giving two craps that you were without Product X for months on end when the original deal only constituted you being without equipment for a month's time, maybe a few weeks past that if delays came up? Do you think you would buy from John again?

Try to remove yourself from any affiliation with Ben or eD and put yourself in a "customer" or a "friends" shoes, either one fits the same. Bottom line is that John gave you the run around, delayed getting you your product when you needed it for competition, and then delivered a test mule instead of a nice new Product X. Honestly, would you feel any different than I do towards the situation?

Didn't something very similar to this happen not too long ago with someone on here? We'll call them Joe and John since I dont know the exact screennames. Joe bought a set of components from John, John took the money and spent it, and Joe had to stay on him just to get the components, and when he finally did, the "like new" set of components had dimples in the cone and were in pretty rough shape. John basically said "tough luck" and that he wouldn't refund him because "the shipping company damaged them" (blaming a problem on someone else, sound familiar?) and it wasn't his responsibility. I remember John got it pretty bad over here, as he should have. I dont see why it's any different because it's Ben Milne, owner of eD instead of whoever John represents.

 

[ss3079 5,000+ posts]

I think John's a knothead.

Josh writes a lot.

- Steve //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

 

[jlaine 10+ year member]

Maybe someday the SIN folks and Ben will get along, but it may never happen. My personal experiences with Ben have really been fantastic, and continue to be that way.

This SIN fella says Ben can go take the shaft 8" up his tailpipe. That's about the net sum of how he's dealt with most of those that tried to be his personal friends and help him out where they could - or just be there without conditions. The only thing that ****** has proven to me is that he'll jack you around at the drop of a hat without consideration for anything aside from himself.

Your personal experiences will be awesome with Ben, provided you shut your mouth and do as your told.

Sounds like an old school marriage. You wear the pants or the dress?

Enjoy your free advertising.

Go reread, seriously. I think you missed over half the information. The info is here. It's not worth addressing to eD. That's obvious.

Informed reps?

You do realize they do a better job when they are kept ignorant... Right?

//content.invisioncic.com/y282845/emoticons/clap.gif.178cba2c538c68e720c727fcb024b19c.gif

But seriously people...

 

[chadillac3 10+ year member]

Enjoy your free advertising.

That's the ironic part about all of this; it is a LOT of free publicity.

I'll have to find out for myself, in this case. I have a lot more faith in Ben than I did when we were dealing with Synopsis. //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif What ever came of that? I never took any money, so all I lost was what I had invested personally, and a lot of my time explaining stuff on ECA.

 

[RangerMan Premium Member]

That's the ironic part about all of this; it is a LOT of free publicity.
I'll have to find out for myself, in this case. I have a lot more faith in Ben than I did when we were dealing with Synopsis. //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif What ever came of that? I never took any money, so all I lost was what I had invested personally, and a lot of my time explaining stuff on ECA.

Synopsis the amp company?

 

[mustatang 10+ year member]

you were there, info was shared with you without a problem. you looked at some defective drivers, and what some of the common problems were with them. what is the problem with that? didn't think they were going to have a defect rate like every manufacturer?

as far as the K/ O motor drivers you speak of, i myself am looking to get some more details about this....

Chris,

Your right. I was there and info was shared. The problem is that much of that info people on the forums never heard about any of it. The fixs that were implemented example (A with aluminum) didn't work, but were still sold as working perfectly fine. That bothers me.

I don't hate eD because of it, but it bothers me. I expected flaws. I didn't think there would be a defect on so many drivers, honestly.

The K/O stuff, I just don't think some people know what they are actually getting. That also bothers me.

Wouldn't it bother you?

 

[jlaine 10+ year member]

That's the ironic part about all of this; it is a LOT of free publicity.
I'll have to find out for myself, in this case. I have a lot more faith in Ben than I did when we were dealing with Synopsis. //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif What ever came of that? I never took any money, so all I lost was what I had invested personally, and a lot of my time explaining stuff on ECA.

Yawn... Been down that road with you what... 20 times? That tool took me and a few of my friends for the same amount you lost.

That's ok with your publicity, I'm content with calling a spade a spade when it comes to eDuh and the groupies Benjamin now has running around the idiotweb... If you dolts get some added people without the mental capacity to process things in front of them... Well that's the normal eD user isn't it?

I thought you left for Icix... Why are you back this time? Righting some other terrible wrong? Helping an old lady across the street? Carrying her groceries? Seeing eye dog?

 

[DBfan187 5,000+ posts]

Why are you back this time?

He's thirsty for more. Kinda reminds me of Below 30!