Pioneer DMH-ZF8550BT no sound when answering phone call

[dmcabs]

Hey guys,

I am from Australia and have a Pioneer DMH-ZF8550BT headunit. I noticed this model is not sold in the USA, but looks similar to the other DMH models sold there.
It's a single DIN unit with a 9" Floating Display with wireless CarPlay and Android Auto.

When my iPhone is connected to the headunit by Bluetooth, if I answer a phone call, I cannot hear any audio.
I have also tried a Samsung Galaxy and the same issue occurs.

I have checked settings and cannot seem to work out why there is no audio on Bluetooth phone calls.

Any suggestions?

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[deez283 10+ year member]

Shouldn't that be how they work? The audio mutes when you answer a call?

 

[dmcabs]

Not sure, but with nothing playing on the headunit, when you answer a call on bluetooth you cannot hear the caller. Thats the problem. I cannot hear the caller through the headunit speakers.

 

[Jimi77 5,000+ posts]

Not sure, but with nothing playing on the headunit, when you answer a call on bluetooth you cannot hear the caller. Thats the problem. I cannot hear the caller through the headunit speakers.

Sounds like a setting to me. Could be in the HU or the phone. Can the caller hear you?

 

[spokey9]

I got my microwave hooked up to my stereo...the bass drop when my hot pocket is done is quite frankly breathtaking...